About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Role summary
We are looking for a Customer Success Manager (CSM) based in Israel for a highly strategic and commercial role. This is a sales-oriented position focused on retention and revenue growth, managing high-potential customers across multiple EMEA markets.
You will build relationships with C-level executives and senior stakeholders, lead strategic conversations, and drive upsell and expansion opportunities through long-term account planning and strong execution.
Israel
Hybrid
Full-time
What you’ll do
• Own a portfolio of strategic customers and drive retention + expansion
• Lead commercial conversations: upsell / cross-sell / renewals
• Build relationships with C-level and senior management
• Create and execute account plans (quarterly/annual growth plans)
• Deliver QBRs and customer presentations with strong storytelling and business impact
• Work cross-functionally with internal teams to solve issues and drive outcomes
• Track progress and pipeline in CRM with clear reporting and forecasting
Who you are
• 3+ years experience in Customer Success / Account Management / Sales (B2B)
• Strong selling ability, negotiation skills, and commercial mindset
• Excellent presentation skills and experience leading executive meetings
• Ability to plan long-term, manage multiple priorities, and perform under pressure
Languages (Mandatory)
• English – fluent
• Russian or Ukrainian – fluent
Preferred
• Enterprise sales / enterprise account management experience
• Fintech / payments industry background
• Hebrew – advantage
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The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Payoneer Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Payoneer and has not been reviewed or approved by Payoneer.
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Healthcare Strength — Healthcare coverage in the US is described as fully funded for medical, dental, and vision. Feedback suggests this materially boosts the value of total rewards.
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Leave & Time Off Breadth — Time off includes 20 PTO days and supportive flexibility such as work-from-home reimbursements. These elements are frequently cited as enhancing work-life balance.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle perks such as wellness stipends, free Friday lunches, stocked kitchens, and office events are highlighted. These extras are seen as augmenting overall compensation value.
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What We Do
Payoneer is the financial technology company empowering borderless businesses to transact, do business, and grow globally. Founded in 2005, we're here to enable entrepreneurs and businesses in 190+ countries and territories to succeed in the global economy. Our all-in-one financial platform is built to removes barriers and simplify cross-border commerce, making it easier for millions of SMBs to pay and get paid, manage their funds across multiple currencies, and grow their businesses.
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