Responsibilities
- Build a long term, value based relationship with the leadership team and champions of our clients (CHROs, VP of Talent)
- Being the trusted partner for the customer on use-case and product functionality
- Deliver and communicate ROI for our clients throughout the customer lifecycle in Monthly and Quarterly Business Reviews (MBRs / QBRs)
- Be the voice of the customer in Emi, providing insights to work side-by-side with our product and tech teams
- Identify potential account growth (upsells) and help execute them to guarantee we’re adding more value in our clients
What we're looking for in Candidates
- +3 years of work experience managing relationships with enterprise accounts - Management Consulting, Customer Success, Account Management, Business Development, is a plus.
- Ability to create structure in ambiguous situations and design effective processes
- Strategic and analytical mentality
- Executive presence and communication abilities
- Strong leadership skills
- Experience working with cross-functional teams (e.g. Sales, Product, Marketing, Services)
- Thrives working in a growing environment, with the uncertainty and chaos of an early stage startup
- Fluent English Speaker, native is a plus
What we offer
- 🧑🏽💻 Flexible remote-first work culture. We work towards goals*
- 📈 Stock Options: Stock Options Package as part of your compensation package.
- 🏖️ Vacations: 3-weeks of vacation
- 🧑🎄 Holiday season: Week off between Christmas and New Years' eve
- 🩺 Health coverage: Up to $1500 per year for local health insurance coverage
- 💆 Physical Wellness program: we have partnered up with Gympass, a wellbeing platform that offers the best coverage of top gyms, studios, and activities for you to choose from
- 🇺🇸 English Lessons: Improve your English skills with our in-company teachers
- 📚 Internal library: Get all the free books - digital, physical - you like, anytime
What We Do
At Emi Labs we are on a mission to increase Frontline Workers’ access to professional opportunities. This is a 2.7 billion population that accounts for 80% of the world’s workforce. They are digitally invisible, as there’s little to no data available on who they are, their career history, or their skill set, limiting their access to professional opportunities and growth. We're here to transform this by building the infrastructure to make Frontline Workers visible. Our first step to achieving our mission is to transform the recruiting experience into an easy, human and fair process, for both candidates and companies with high-volume job openings. Emi, our main product, is an A.I. recruitment assistant that enables companies to engage in a conversation with each applicant to detect interested and qualified individuals while saving Recruiters a huge amount of time by automating tasks such as screening, validating skills, scheduling interviews, and collecting documents. We were part of Y-Combinator's Winter 2019 batch and in 2022 we have raised an $11M funding round co-led by Merus Capital and Khosla Ventures. If you're interested in joining our team > https://jobs.lever.co/emilabs
