At AppsFlyer, we believe every challenge is an invitation to innovate. We’re looking for a Customer Success Manager to help us shape the future of measurement. In this role, you’ll work with talented professionals across the globe, within a culture that values curiosity, collaboration, and personal development. If you're ready to bring your skills to a global stage, this is your chance to make an impact.
About the Role
As a Customer Success Manager, you will act as a strategic partner to our customers, ensuring they maximize the value of AppsFlyer’s platform. You will work closely with clients to understand their needs, drive adoption, and help them achieve their business objectives. Your role will bridge technical and business expertise, helping to foster long-term relationships and product innovation.
What You’ll Do
- Become an expert in AppsFlyer’s product, covering both business and technical use cases, while staying up to date on product releases and new features.
- Provide strategic guidance to customers on best practices for utilizing AppsFlyer to drive their marketing success.
- Use your expertise to quickly identify, escalate, and resolve complex technical challenges.
- Build deep business relationships by delivering exceptional support and service.
- Conduct training sessions, webinars, and demos (both virtual and on-site) to educate clients on AppsFlyer’s platform and new features.
- Facilitate and document customer product ideas and feedback, collaborating with Product and R&D teams to drive innovation
- .Lead Executive Business Reviews with key stakeholders, sharing industry best practices and showcasing the impact of AppsFlyer’s solutions on customer success.
What You Have
- Experience in customer success, product management, or mobile analytics at an online advertising company, digital agency, or SaaS martech platform.
- Fluency in Arabic and a deep understanding of the Middle East market.
- Strong analytical skills, with the ability to interpret and analyze large data sets and resolve reporting discrepancies.
- Experience managing multiple accounts across diverse industries, company sizes, and experience levels.
- Excellent written and verbal communication skills, with the ability to engage both technical and non-technical audiences.
- A fast learner who is naturally curious and thrives in a fast-paced, dynamic work environment.
- Background in digital marketing, especially mobile marketing.
Bonus Points
- Technical expertise in SDKs, APIs, SQL, Mobile App Analytics, and Deep Linking.
- Familiarity with product management concepts.Introduced by an AppsFlyer team member.
Why Join Us?
AppsFlyer is a global company with 20 offices worldwide. Through initiatives like mental health programs (Be Well), the Global Employee Exchange Program, and fitness programs, we empower our people to thrive physically, mentally, and professionally.
Here, titles don’t define us—ideas do. You’ll thrive in a culture where everyone’s input shapes the future.
At AppsFlyer, we’re committed to building a diverse and inclusive workplace. Don’t meet 100% of the qualifications? If you’re excited about this role and believe you have the skills to succeed, we encourage you to apply.
AppsFlyer Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AppsFlyer and has not been reviewed or approved by AppsFlyer.
-
Wellbeing & Lifestyle Benefits — Wellbeing support is positioned as a meaningful part of the rewards package, including private health insurance and wellness offerings like fitness classes. Additional extras such as events, work‑from‑home support, and global mobility opportunities are portrayed as adding tangible value beyond cash compensation.
-
Equity Value & Accessibility — Equity is framed as broadly accessible, with stock options described as available to all employees. This expands the total rewards mix and can make overall compensation feel stronger even when salary alone is debated.
-
Strong & Reliable Incentives — Total compensation in certain technical and revenue roles is presented as capable of reaching competitive levels, implying meaningful upside where role/market fit is strong. Sales compensation is described as potentially attractive on-target, which can reinforce perceived earning opportunity when performance aligns with plan design.
AppsFlyer Insights
Similar Jobs
What We Do
AppsFlyer helps brands make good choices for their business and their customers through innovative, privacy-preserving measurement, analytics, fraud protection, and engagement technologies. Built on the idea that brands can increase customer privacy while providing exceptional experiences, AppsFlyer empowers thousands of creators and 8,000+ technology partners to create better, more meaningful customer relationships. To learn more, visit www.appsflyer.com.
