Jobs at AppsFlyer

The Support Engineer is responsible for troubleshooting and resolving customer technical issues, collaborating with cross-department teams, managing escalations, and providing feedback for product improvement.

Develop backend features, collaborate with teams, enhance performance of systems, and engage in knowledge sharing through meetups and conferences.

Run GTM experiments linking processes to ARR outcomes. Manage deal flow, approvals, and pipeline hygiene. Design and execute controlled tests, build AI ROI analyses, develop models and dashboards with analysts, and present commercial recommendations to EMEA GTM leadership.

Serve as trusted technical advisor for strategic customers: drive product adoption, build technical account roadmaps, design solutions and integrations, collaborate with CSMs, Product, and Engineering, document reusable patterns, lead executive technical discussions, and travel up to 20% for customer and industry events.

Own Help Center content: migrate and maintain documentation, troubleshoot UI/UX with HTML/CSS, use generative AI to scale content and automate DocOps, research features, collaborate with stakeholders, and improve content processes.

Partner with AppsFlyer budget owners to build and maintain budgets, rolling forecasts, and variance analysis. Own OPEX planning (headcount and operating expenses), develop financial and operational models, automate FP&A processes, and advise senior leadership as a business partner.

Serve as financial gatekeeper and commercial partner to Sales, ensuring ASC 606-compliant revenue recognition, reviewing deals and agreements, optimizing global revenue processes, and delivering revenue accounting projects and ad hoc finance support.

The Strategic Account Executive role involves selling MarTech and SaaS technologies to large enterprises, managing account strategies, and achieving quota targets while working within a competitive environment.

Lead strategic partnerships with major media and technology partners across APAC, focusing on relationship management, stakeholder mapping, GTM initiatives, co-marketing, and product adoption. Develop and execute partnership strategies, align internal regional and global teams, represent the company at industry events, and identify collaboration opportunities to drive mutual growth and innovation.

Lead strategic partnerships with major media and tech partners across SEAPAC & GCR. Develop and execute partnership and GTM strategies, manage stakeholder relationships, identify collaboration opportunities, drive product adoption and co-marketing, and align internal teams to deliver regional partnership initiatives.

The Sales Development Representative generates qualified leads, builds outreach strategies, utilizes AI tools effectively, and develops expertise in specific verticals, contributing to the team's playbook and pipeline management.

The Partner Marketing Manager will develop and execute global partner marketing strategies, create co-marketing initiatives, and collaborate with teams to drive partner relationships and revenue growth in a fast-paced environment.

The Senior Customer Success Manager drives customer value and retention through technical solutions, onboarding, and relationship management, ensuring customers realize the full value of AppsFlyers platform while collaborating with various internal teams.

Provide end-to-end technical support and escalations for customers, troubleshoot and resolve issues, collaborate with R&D and product teams, maintain knowledge base, lead support improvements and internal readiness projects, and act as technical POC for VIP customers.

The Product Designer will lead the design process for a B2B platform, collaborating with cross-functional teams to create user-centered solutions and contribute to design culture.

Lead and mentor engineering teams for the SaasLab group, owning the SaaS platform while driving architectural transformation and ensuring reliability and scalability.

Support Engineers at AppsFlyer will handle technical issues for customers, work with development teams, and improve support processes while collaborating with other departments.

Run GTM experiments and projects to improve ARR by mapping end-to-end GTM processes, designing controlled tests, partnering with Sales/CS/SDR/Partners, building AI ROI analyses and dashboards, and presenting actionable findings to EMEA GTM leadership. Maintain deal flow approvals, data integrity, and a market insights engine.

Serve as trusted technical advisor for strategic customers, drive product adoption, design scalable solutions, resolve complex technical issues, and influence platform strategy across cross-functional teams.

The Backend Engineer will develop resilient services, integrate AI solutions, mentor team members, and improve business workflows for customer satisfaction.