Key Account Manager (Ejecutivo de Cuentas Clave) - Ciudad de México (Hybrid)

Reposted 17 Days Ago
Be an Early Applicant
Hiring Remotely in México
Remote
Senior level
Payments • Financial Services
The Role
The Key Account Manager will manage top client relationships, driving growth and value for Clara by optimizing client spend management, and navigating complex sales cycles.
Summary Generated by Built In
Ready to accelerate your career?

Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale.

Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices. 
We’re building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas.

What you'll do

We're looking for a Key Account Manager to own and grow strategic client relationships that drive long-term value for Clara and our customers. You’ll serve as the main point of contact for our most important clients in Mexico, combining commercial acumen with consultative insight to help them optimize their spend management through Clara’s platform.

In this role, you’ll proactively identify opportunities for growth and expansion, manage complex sales and onboarding cycles, and act as a trusted partner to C-level executives across our customer base. Your work will directly position Clara as the go-to financial partner for high-impact organizations.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Must haves
  • 5+ years of experience as a Key Account Manager or Customer Success Manager in a B2B model

  • Previous experience in the financial sector, particularly in traditional banking institutions

  • Proven ability to onboard, manage, and grow B2B client accounts

  • Comfort navigating financial systems, ERP integrations, and budget conversations at the CFO level

  • Sales forecasting skills and experience managing sell-in/sell-out strategies

  • Excellent relationship-building skills with a FANTER (Farmer + Hunter) mindset

  • Structured, results-oriented approach with strong business acumen

  • Professional proficiency in English

Nice to haves
  • Existing relationships within Mexico’s enterprise ecosystem

  • Experience creating and executing go-to-market or partner marketing plans

  • Confidence leading multi-stakeholder sales cycles and negotiating at C-level

  • High adaptability to change with an innovation-driven attitude

Why join Clara

At Clara, you’ll have the autonomy, speed, and support to make meaningful impact — not just on your team, but on how organizations are run across Latin America.

Who we are
  • We’re the leading B2B fintech for spend management in Latin America.

  • Certified as one of the world's fastest-growing companies, a Great Place to Work, and a LinkedIn Top Startup.

  • Passionate about making Latin America more prosperous and competitive.

  • Constantly innovating to build financial infrastructure that enables each of our customers to thrive.

  • Product-led, high-talent-density culture — designed for builders who raise the bar.

  • Proud of our open, inclusive, and values-driven environment.

What we believe in
  • #Clarity. We say things clearly, directly, and proactively.

  • #Simplicity. We reduce noise to focus on what really matters.

  • #Ownership. We take responsibility and never wait to be told.

  • #Pride. We build products and experiences we’re proud of.

  • #Always Be Changing (ABC). We grow through feedback, risk-taking, and action.

  • #Inclusivity. Every voice counts. Everyone contributes to our mission.

What we offer
  • Competitive salary and stock options (ESOP) from day one

  • Multicultural team with daily exposure to Portuguese, Spanish, and English (our corporate language)

  • Annual learning budget and internal accelerated development paths

  • High-ownership environment: we move fast, learn fast, and raise the bar — together

  • Smart, ambitious teammates — low ego, high impact

  • Flexible vacation and hybrid work model focused on results

If you’re ready for growth, ownership, and impact — apply now and help us redefine B2B finance in Latin America.

 

Clara’s Hybrid Policy

Claridians in a hybrid mode split their time between working from the office, talking to or visiting customers, or working from home. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for each individual and team.

We don't enforce a minimum number of days for most roles, but you're expected to spend time at the office organically, and be at the office most days during your ramp-up or when required by your leader.

Skills Required

  • 5+ years of experience as a Key Account Manager or Customer Success Manager in a B2B model
  • Previous experience in the financial, banking, or insurance sectors
  • Proven ability to onboard, manage, and grow B2B client accounts
  • Comfort navigating financial systems, ERP integrations, and budget conversations at the CFO level
  • Sales forecasting skills and experience managing sell-in/sell-out strategies
  • Excellent relationship-building skills with a FANTER mindset
  • Structured, results-oriented approach with strong business acumen
  • English professional proficiency

Clara Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clara and has not been reviewed or approved by Clara.

  • Equity Value & Accessibility Equity grants are emphasized across several descriptions, with stock options commonly included and in some instances available from day one. Feedback suggests this ownership component is a meaningful part of total rewards.
  • Leave & Time Off Breadth Time off offerings are portrayed as flexible, including references to flexible vacation and flexible time off policies. Feedback suggests this supports work–life balance for many roles.
  • Wellbeing & Lifestyle Benefits Wellness support is cited through mental‑health platforms, coaching and meditation programs, and monthly wellness reimbursements in some contexts. Feedback suggests these offerings complement core benefits where available.

Clara Insights

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The Company
Sao Paulo, Sao Paulo
476 Employees
Year Founded: 2020

What We Do

Clara is the leading payment platform for companies in Latin America. Our end-to-end solution includes our locally-issued corporate cards, Bill Pay, crossborder payments, and our highly-rated software platform used by thousands of the most successful companies across the region. Clara is backed by top global and regional investors such as Coatue, DST Global, General Catalyst, monashees, Kaszek, Canary, A*, BoxGroup, SV Angel, GFC, Picus Capital, Avid Ventures, ICONIQ Growth, Goldman Sachs, and prominent angel investors. Driven by our six core values (Ownership, Pride, ABC, Simplicity, Clarity and Inclusivity) we’ve reached a unicorn valuation in record time, have been recognized as a Great Place to Work and as one of the most promising startups according to Linkedin’s ranking “Top Startups 2021”. We’re looking for the best talent worldwide to join our team and be part of this journey, so you can't afford to miss this chance! We are: * Shaping business finances in Latin America * Driven by our 6 core values * Proud of our inclusive and caring culture * Certified as a Great Place to Work and a Top LinkedIn Startup

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