Key Account Manager (Ejecutivo de Cuentas Clave) – Bogotá (Hybrid)

Reposted 18 Days Ago
Be an Early Applicant
Hiring Remotely in Colombia
Remote
Senior level
Payments • Financial Services
The Role
The Key Account Manager will manage B2B client relationships, drive adoption of Clara's solutions, and optimize account performance while engaging with C-level stakeholders.
Summary Generated by Built In
Ready to accelerate your career?

Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale.

Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices. 
We’re building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas.

What you'll do

We're looking for a Key Account Manager to strengthen our presence in Bogotá by owning the full customer lifecycle for strategic clients. You’ll represent Clara at the frontlines of client relationships—building trust with decision-makers, driving adoption, and identifying growth opportunities. Your work will be central to positioning Clara as the #1 spend management solution for enterprise customers in Colombia.

In this role, you will:

  • Develop and maintain long-term relationships with B2B clients, acting as a trusted partner for financial decision-making.

  • Lead onboarding for new clients and continuously engage existing ones to maximize retention and satisfaction.

  • Manage a dynamic portfolio of accounts, conducting sell-in, sell-out, and performance analyses to uncover opportunities.

  • Execute tailored sales and marketing plans with partners to grow usage and expand accounts.

  • Forecast commercial performance and track key account health, always looking ahead to mitigate risks and seize new wins.

  • Engage in strategic conversations with CFOs and finance teams by leveraging insights on budgeting, spend control, and ERP system integrations.

  • Balance FARMER and HUNTER skills—ensuring long-term value for existing clients while prospecting and closing new opportunities in the region.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Must haves
  • 5+ years of proven experience in Key Account Management or Customer Success within a B2B model

  • Experience onboarding and growing relationships with enterprise clients

  • Strong analytical mindset and comfort with sales forecasting, pipeline management, and portfolio analysis

  • Professional proficiency in English and full fluency in Spanish

  • Structured thinker who thrives in dynamic environments and focuses on outcomes

  • Based in Bogota, with knowledge of the local business landscape

Nice to haves
  • Background in Financial Services, Banking, or Insurance

  • Experience with ERP connections, budgeting, or financial modeling

  • Track record of building relationships with C-level stakeholders

  • Interest in using AI tools to enhance commercial strategy or client service

  • Basic proficiency in Portuguese or interest in learning

Why join Clara

At Clara, you’ll have the autonomy, speed, and support to make meaningful impact — not just on your team, but on how organizations are run across Latin America.

Who we are
  • We’re the leading B2B fintech for spend management in Latin America.

  • Certified as one of the world's fastest-growing companies, a Great Place to Work, and a LinkedIn Top Startup.

  • Passionate about making Latin America more prosperous and competitive.

  • Constantly innovating to build financial infrastructure that enables each of our customers to thrive.

  • Product-led, high-talent-density culture — designed for builders who raise the bar.

  • Proud of our open, inclusive, and values-driven environment.

What we believe in
  • #Clarity. We say things clearly, directly, and proactively.

  • #Simplicity. We reduce noise to focus on what really matters.

  • #Ownership. We take responsibility and never wait to be told.

  • #Pride. We build products and experiences we’re proud of.

  • #Always Be Changing (ABC). We grow through feedback, risk-taking, and action.

  • #Inclusivity. Every voice counts. Everyone contributes to our mission.

What we offer
  • Competitive salary and stock options (ESOP) from day one

  • Multicultural team with daily exposure to Portuguese, Spanish, and English (our corporate language)

  • Annual learning budget and internal accelerated development paths

  • High-ownership environment: we move fast, learn fast, and raise the bar — together

  • Smart, ambitious teammates — low ego, high impact

  • Flexible vacation and hybrid work model focused on results

If you’re ready for growth, ownership, and impact — apply now and help us redefine B2B finance in Latin America.

 

Clara’s Hybrid Policy

Claridians in a hybrid mode split their time between working from the office, talking to or visiting customers, or working from home. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for each individual and team.

We don't enforce a minimum number of days for most roles, but you're expected to spend time at the office organically, and be at the office most days during your ramp-up or when required by your leader.

Skills Required

  • 5+ years of proven experience in Key Account Management or Customer Success
  • Experience onboarding and growing relationships with enterprise clients
  • Strong analytical mindset for sales forecasting and portfolio analysis
  • Professional proficiency in English and full fluency in Spanish
  • Based in Bogota with knowledge of the local business landscape

Clara Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clara and has not been reviewed or approved by Clara.

  • Equity Value & Accessibility Equity grants are emphasized across several descriptions, with stock options commonly included and in some instances available from day one. Feedback suggests this ownership component is a meaningful part of total rewards.
  • Leave & Time Off Breadth Time off offerings are portrayed as flexible, including references to flexible vacation and flexible time off policies. Feedback suggests this supports work–life balance for many roles.
  • Wellbeing & Lifestyle Benefits Wellness support is cited through mental‑health platforms, coaching and meditation programs, and monthly wellness reimbursements in some contexts. Feedback suggests these offerings complement core benefits where available.

Clara Insights

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The Company
Sao Paulo, Sao Paulo
476 Employees
Year Founded: 2020

What We Do

Clara is the leading payment platform for companies in Latin America. Our end-to-end solution includes our locally-issued corporate cards, Bill Pay, crossborder payments, and our highly-rated software platform used by thousands of the most successful companies across the region. Clara is backed by top global and regional investors such as Coatue, DST Global, General Catalyst, monashees, Kaszek, Canary, A*, BoxGroup, SV Angel, GFC, Picus Capital, Avid Ventures, ICONIQ Growth, Goldman Sachs, and prominent angel investors. Driven by our six core values (Ownership, Pride, ABC, Simplicity, Clarity and Inclusivity) we’ve reached a unicorn valuation in record time, have been recognized as a Great Place to Work and as one of the most promising startups according to Linkedin’s ranking “Top Startups 2021”. We’re looking for the best talent worldwide to join our team and be part of this journey, so you can't afford to miss this chance! We are: * Shaping business finances in Latin America * Driven by our 6 core values * Proud of our inclusive and caring culture * Certified as a Great Place to Work and a Top LinkedIn Startup

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