Customer Strategy & Planning Manager

Reposted Yesterday
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Rogers, AR, USA
Hybrid
122K-168K Annually
Senior level
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
We're a global snacking company empowering people to snack right.
The Role
The Business Strategy and Planning Manager integrates sales, finance, and analytics to drive growth for Walmart Biscuit. Key duties include strategic planning, analytics support, promotional planning, and performance tracking.
Summary Generated by Built In
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
About the Walmart Biscuit Business
The Walmart Biscuit team represents over $2 billion in annual sales, making it one of Mondelēz's largest and most strategic customers. The Business Strategy and Planning Manager role will serve as the strategic hub, integrating insights across Sales, Finance, and Revenue Growth Management (RGM) to drive profitable growth and execution excellence.
Role Overview
The Business Strategy and Planning Manager is a critical support role on the Walmart Biscuit team, responsible for end-to-end planning, analytics, and strategic support. Reporting directly to the Walmart Customer Vice President - Biscuit, this role partners closely with Sweet and Savory business leads, the sales finance manager, and the RGM lead. The ideal candidate brings a strong foundation in sales, customer planning, category analytics leveraging both Nielsen/Circana & Scintilla.
Key Responsibilities
  • Serve as the central planning and strategy lead supporting the Walmart Biscuit business, representing ~$2B in annual sales
  • Lead development of customer volume, promotional, and financial plans, ensuring alignment across Sales, Finance, and RGM
  • Act as the primary analytical engine for the team, leveraging syndicated data (e.g., Nielsen, Circana) to identify growth opportunities, risks, and performance gaps
  • Partner closely with the Walmart Customer Vice President, Sweet and Savory business leads, Sales Finance, and RGM to strengthen annual and in-year plans
  • Support the team on building robust promotional plans, including analysis of trade efficiency, volume forecasts, and post-event performance
  • Development, deployment, and tracking of pallet-ready displays, display compliance
  • Lead sell-through tracking and performance analysis for Limited Time Offerings (LTOs) across both Sweet and Savory portfolios
  • Working cross functionally to support the creation of internal quarterly and annual planning materials, including leadership-ready storytelling and performance summaries
  • Serve as a thought partner and insight generator, using category and shopper analytics to enhance the annual plan and challenge the status quo
  • Provide ad hoc analysis and insights to support business decisions, customer conversations, and leadership requests

More about this role
Key Capabilities & Experience
  • Minimum years of experience: +7 years in CPG sales / sales strategy & planning type role
  • Highly efficient in Microsoft suite, Syndicated data (Nielson preferred) and Scintilla
  • Strong background in Sales, Customer Planning, Category Management, and Commercial Analytics
  • Demonstrated experience leveraging syndicated data to drive strategy and decision-making
  • Understanding of Walmart's retail model, planning cadence, and performance metrics
  • Proven ability to operate in a highly matrixed environment, influencing across Sales, Finance, and RGM
  • Highly analytical with the ability to translate data into clear, actionable insights and executive-ready narratives
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
  • Bachelor's or higher education, MBA preferred

Work schedule: This is a full-time hybrid role based at our Sales Office in Rogers, AR.
Salary and Benefits:
The base salary range for this position is $122,000 to $167,750; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results. In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.
No Relocation support available
Business Unit Summary
The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, weproduce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.
Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal
Job Type
Regular
Analytics & Modelling
Analytics & Data Science

Skills Required

  • 7+ years in CPG sales / sales strategy & planning type role
  • Highly efficient in Microsoft Suite
  • Experience with Syndicated data (Nielsen preferred) and Scintilla
  • Strong background in Sales, Customer Planning, Category Management, and Commercial Analytics
  • Batchelor's or higher education, MBA preferred

Mondelēz International Compensation & Benefits Highlights

  • Healthcare Strength Health coverage and wellness offerings are broad in U.S. postings, including medical, dental, vision, EAP, wellness programs, and fertility support; some roles note coverage effective on start date or soon after. One manufacturing posting cited employees paying roughly 7% of premiums, which is described as favorable versus many employers.
  • Retirement Support U.S. roles consistently reference a 401(k) with company matching (e.g., “3% on 6% invested”), and some union positions reference additional retirement or pension benefits under collective agreements. Separate salaried materials describe company contributions up to 9% with vesting after two years.
  • Parental & Family Support A published global parental‑leave standard sets minimums worldwide, including adoptive and foster parents, with U.S. materials indicating paid bonding leave for all caregivers. This signals sustained emphasis on family support across markets, with local specifics determined by role and location.

Mondelēz International Insights

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The Company
HQ: Chicago, IL
90,000 Employees
Year Founded: 2012

What We Do

Mondelēz International, Inc. (NASDAQ: MDLZ) is an American multinational confectionery, food, and beverage company based in Illinois which employs approximately 90,000 individuals around the world. Our Purpose Our purpose is to empower people to snack right. We will lead the future of snacking around the world by offering the right snack, for the right moment, made the right way. Our Brands We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our People Our 90,000+ colleagues around the world are key to the success of our business. Our Values and Leadership Commitments of Love our Consumers and Brands, Grow Every Day, and Do What's Right shapes our culture – what we believe in, stand for, and what guides our actions and decisions. Great people and great brands. That’s who we are. Our Strategies We are uniquely positioned to lead the future of snacking with strong leadership in our categories, an unparalleled portfolio of global and local brands, and a solid footprint in fast-growing markets. Aimed at delivering sustainable growth, our strategic plan is centered around three strategic priorities: • Growth: accelerate consumer-centric growth • Execution: drive operational excellence • Culture: build a winning growth culture

Why Work With Us

We offer passionate, energetic and curious people a huge choice of careers in our fun, fast-paced, global business. We operate in four regions: Asia, Middle East & Africa; Europe; Latin America; and North America. And in over 80 countries our people are united in a common purpose to empower people to snack right.

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Mondelēz International Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

#TeamMDLZ F​lexible Work​ing Pledge: We Trust each other to work flexibly and productively We show Empathy, encouraging belonging and connection We are Mindful of making space and taking time

Typical time on-site: Flexible
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