Customer Strategy and Analytics Manager

Job Description Summary:

The Customer Strategy and Analytics Manager will be responsible for leading a team of Analysts and building a “bottoms up” customer volume plan for their region and supporting customer strategy analytics by working with the Customer, RGM and Finance teams. The Customer Strategy and Planning Manager is relied upon to build sales performance forecasting models and will work directly with customer teams to maintain plan accuracy, maintain key trackers for internal visibility, deliver insights, and identify growth opportunities.

RESPONSIBILITIES:

• Manage respective customer channels and lead team of four Customer Strategy & Planning analysts.
• Report performance vs plan and prior year regularly to Sales Leaders & BASN Executive teams. Develop models for reviewing sales performance and build upon existing models.
• Present weekly consumption forecasts and trends to key account managers, VPs, and Executive Leaders.
• Guide Sales and Analysts in forecast adjustment opportunities and gaps.
• Support the development of the annual bottoms up sales forecast and monthly forecast update with RGM and Finance Teams to ensure an accurate volume and net revenue plan by product group and customer for region
• Aggregate key inputs into the monthly S&OP process with customer insights and category intelligence, sales distribution and promotion plans, sales risks and opportunities
• Identify customer planning opportunities with RGM by leveraging volume planner, trade planning system, syndicated data and trade spend targets
• Work with customer teams for post-promotion analysis for future plan optimization and learnings

REQUIREMENTS:

• Bachelors degree in relevant Analytics/Mathematics field required
• 5 years of previous experience in Analytics required
• Expert in Excel modeling required, additional data platform knowledge preferred (ETL, Tableau, PowerBI, etc) preferred
• Strong analysis, creative thinking, planning, organizing and problem-solving skills
• Passion for understanding consumer behavior.
• Strong attention to detail.  Self-starter.  Team player.
• Ability to adjust on the fly and thrive in an ever-changing environment
• Ability to travel (~10% of time)

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Skills:

Account Management, Business Development, Business Planning, Communication, Consultative Sales Management, Contracts, Customer Relationship Management (CRM), Decision Making, Forecasting Process (Inactive), Leadership, Marketing, National Account Sales, Negotiation, Pitch Presentations, Sales Forecasting, Sales Management, Sales Process, Teamwork

Pay Range:

$103,000 - $121,000

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:

15

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Location(s):

United States of America

City/Cities:

Atlanta

Travel Required:

00% - 25%

Relocation Provided:

Yes

Job Posting End Date:

March 30, 2026

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.