Customer Solutions Representative

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
Entry level
Robotics • Automation • Manufacturing
We've been doing business since 1689. Now, we’re finding innovative ways to shape our future.
The Role
Answer customer inquiries by phone and email, process and track orders, provide product information and recommendations, and use CRM, SAP/ERP, and Microsoft Office to support customer needs while learning product knowledge and growing within the company.
Summary Generated by Built In

Last date to apply:

We are continuously accepting applications

Are you looking for a chance to grow your career with a company that invests in your future? Husqvarna Construction is hiring Customer Solutions Representatives to join our friendly, supportive team in Olathe, KS. This is a great opportunity for someone who is reliable, detail-oriented, and enjoys helping people. No previous experience in customer service or call centers is required. We’re looking for positive attitudes and a willingness to learn!

Shift

Our CSRs enjoy daytime working hours (with 8-hour shifts between 7:00 a.m. and 6:00 p.m.), Monday – Friday.

What You’ll Do

As a Customer Solutions Representative, you'll be one of the first voices our customers hear. You’ll support them with product questions, order processing, and shipment updates, all while learning valuable skills and growing within our organization.

Your day-to-day might include:

  • Talking to customers and our sales team by phone or email

  • Placing and tracking product orders

  • Providing accurate information about our tools and equipment

  • Using systems like email, CRM, SAP/ERP, and Microsoft Office to support your work

  • Learning about products and recommending solutions based on customer needs

What We’re Looking For

We don’t expect you to know everything on day one. We do expect:

  • A high school diploma or GED

  • A desire to build a long-term career with a stable, respected company

  • Clear communication skills and a helpful attitude

  • Attention to detail

  • Proficiency typing and using computers

  • The ability to work well in a team and stay organized in a fast-paced environment

  • Reliability. You show up on time, ready to contribute

What You’ll Get

We believe in rewarding our employees for their hard work and dedication:

  • Competitive hourly pay

  • Full benefits starting on your first day (medical, dental, vision)

  • Paid time off and sick leave after 90 days

  • 401(k) with company match and immediate vesting

  • Employee discounts on Husqvarna products

  • Paid parental leave (up to 12 weeks)

  • Education assistance to help you grow your career

  • Support for first-time homebuyers

Husqvarna Construction is a part of Husqvarna AB. We are a world leader in the construction and stone industries. Founded in 1689. Our extensive construction product range includes machines, diamond tools and all accessories that you need for cutting, sawing and drilling, as well as polishing floors. The stone product range is comprised of a variety of different diamond tools for quarries and the stone processing industry. We are located in Olathe, Kansas.

Husqvarna is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline and termination. Husqvarna prohibits discrimination, harassment and retaliation in employment based on race; color; religion; national origin; gender; sexual orientation; pregnancy; age; disability; service member status; or any other category protected by federal, state, or local law.

Skills Required

  • High school diploma or GED
  • Clear communication skills and helpful attitude
  • Attention to detail
  • Proficiency typing and using computers
  • Experience using email, CRM, SAP/ERP, and Microsoft Office
  • Ability to work well in a team and stay organized in a fast-paced environment
  • Reliability and punctuality
  • Desire to build a long-term career with the company

Husqvarna Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Husqvarna Group and has not been reviewed or approved by Husqvarna Group.

  • Healthcare Strength Healthcare options are broad, including multiple medical plans with HSA-eligible choices, virtual care, pharmacy programs, and surgical navigation support. Preventive care coverage and chronic-condition resources further reinforce medical support depth.
  • Parental & Family Support Paid parental leave provides extended fully paid time for primary and secondary caregivers across birth, adoption, or foster placement. This breadth positions family support as a meaningful element of the package.
  • Wellbeing & Lifestyle Benefits Well-being offerings span EAP access with mental-health tools, second-opinion services, and surgical care programs, plus optional protections and notable product discounts. These add-ons complement core coverage and support everyday needs.

Husqvarna Group Insights

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The Company
HQ: Stockholm
7,202 Employees
Year Founded: 1689

What We Do

Husqvarna Group is a global leading producer of outdoor power products for forest, park and garden care. Sustainability is integrated into our business. Creating a strong company fit for the future demands the ingenuity and courage of our people, forward-thinking leadership in our organization and the insights of our strategic partners. Working at our company means being part of our long and proud history. More than 330 years of innovation has shaped the company and contributed to the passion that drives our employees and the company forward. The Group has grown and now includes 14,400 employees in 40 countries and our products are sold in 100 countries under brands such as Husqvarna, Gardena, Flymo and Orbit Irrigation. The range includes robotic lawnmowers, chainsaws, trimmers, riding lawnmowers and garden irrigation. With our passion for innovation we continue to shape great experiences! Do you want to be part of Husqvarna Group and pursue a challenging career in an international environment? Read about our job openings and trainee programs here: husqvarnagroup.com/career

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