Customer Solutions Director - Networks

Posted Yesterday
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Bellevue, WA, USA
In-Office
185K-243K Annually
Expert/Leader
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
We are shaping the future of digital connectivity the world relies on.
The Role
Lead Ericsson-T-Mobile RAN and network strategy and solutions, driving network evolution (HW and SW), new spectrum, Cloud RAN and compute platform initiatives, performance and E2E requirements, and translating customer needs into technical proposals while partnering with sales and product teams.
Summary Generated by Built In
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About this opportunity:
T-Mobile is one of Ericsson's top global customers and is known to be at the forefront of technology development and adoption. With a strong outlook for future growth and innovation, we are looking for an experienced Customer Solutions Director - Networks to join the CU T-Mobile CTO team.
In this role, you will focus on Ericsson's Networks (BNEW) portfolio and Radio Access Network (RAN) evolution for T-Mobile, engaging with the customer and the CU in a great learning environment where we work on the front lines of network strategy, development, and adoption.
You Will:
  • Work with the CU Core 3, Market Area team and directly engage with the Business Unit Networks (BNEW) teams on T-Mobile Radio requirements, solutions and development for all current technologies as well as 6G.
  • Formulate strategies for Network Evolution, from both a HW and SW perspective, and align that with the new service ambitions.
  • Focus on new spectrum introductions
  • Consider Coverage, Capacity and enablement of new services
  • Have focus on Network Performance
  • Work with new architectures and HW capabilities such as Cloud RAN, Inferencing and new compute platforms, multitenancy, etc
  • Drive new requirements towards portfolio and product teams as well as standardization initiatives
  • Evaluate requirements for new service and enterprise introductions and ensure performance is addressed from an E2E perspective.
  • Support CTO and Account team with customer dialogues to anchor the above
  • Partner with sales teams to explore needs, engage the customer, and translate found opportunities into detailed technical offering and proposals.

To be successful in the role, you must have:
  • A demonstrated ability to effectively leverage the wider global Ericsson organization, including Business Areas, GFTL and Market Area domain teams, in support of complex Networks and RAN customer engagements.
  • Minimum 10 years of experience in technology, solutions, and/or product management within the telecoms/ICT industry, with a strong focus on Networks and RAN domains.
  • Experience working with Product Lines and Development Units in Networks, including influencing product roadmaps and deployment strategies.
  • Solid background in network and RAN architecture, solution management, and establishing and maintaining senior-level relationships with CSP customers.
  • A strong internal network within Ericsson's solutions and services community, particularly within BNEW and Networks/RAN.
  • End-to-end understanding of Ericsson's RAN and Networks portfolio across both services and products, with a specific focus on Radio, Compute, and RAN software domains (including Cloud RAN).
  • Proven track record of effective leadership, working across organizations and projects, and driving complex, first-of-a-kind RAN and network solutions.
  • Strong consultative selling skills, with the ability to shape network evolution discussions, build advisory relationships, and influence customer decision-making.
  • Excellent presentation and communication skills, with the ability to influence at executive and senior levels, both internally and with T-Mobile.
  • Ability to thrive in a front-runner customer environment where network concepts and solutions are often developed and deployed for the first time.

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Bellevue (Country/ City)
Job details: Domain Sales Manager
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
The salary range for this position is
• Bellevue, WA: $185,000 - $242,550
Sales Incentive Plan: Your pay also includes the opportunity for sales incentives as a part of Ericsson's Sales Incentive Plan. Actual payouts are based on performance of the business against the unit's objectives, individual performance, and the individual incentive target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.

Skills Required

  • Demonstrated ability to leverage Ericsson global organization (Business Areas, GFTL, Market Area domain teams) for complex Networks and RAN engagements.
  • Minimum 10 years of experience in technology, solutions, or product management within telecoms/ICT, focused on Networks and RAN domains.
  • Experience working with Product Lines and Development Units in Networks, influencing product roadmaps and deployment strategies.
  • Solid background in network and RAN architecture, solution management, and maintaining senior-level relationships with CSP customers.
  • Strong internal network within Ericsson solutions and services community, particularly BNEW and Networks/RAN.
  • End-to-end understanding of Ericsson's RAN and Networks portfolio across services and products, with focus on Radio, Compute, and RAN software (including Cloud RAN).
  • Proven leadership driving complex, first-of-a-kind RAN and network solutions across organizations and projects.
  • Strong consultative selling skills to shape network evolution discussions and influence customer decisions.
  • Excellent presentation and communication skills with ability to influence at executive and senior levels.
  • Ability to thrive in front-runner customer environments where network concepts are developed and deployed for the first time.

What the Team is Saying

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Ericsson Compensation & Benefits Highlights

  • Healthcare Strength Health coverage options are described as broad, with multiple medical plan choices (often three) plus dental and mental health resources. U.S. materials also reference PPO and HDHP options, and some teams contribute to HSAs.
  • Retirement Support U.S. postings outline a 401(k) with an automatic 3% company contribution plus matching that reaches 4% when employees contribute 5%. This combination is repeatedly listed in role postings and characterized as strong for the sector.
  • Parental & Family Support U.S. job descriptions frequently cite up to 16 weeks paid maternity leave and 6 weeks paid parental/adoption leave at 100% pay. These benefits are positioned as exceeding many U.S. corporate policies.

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The Company
HQ: Stockholm
88,000 Employees
Year Founded: 1876

What We Do

Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.

Why Work With Us

Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.

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