Customer Services Specialist - Order Management

Reposted 17 Days Ago
Be an Early Applicant
Hiring Remotely in İstanbul, Şişli, İstanbul, TUR
Remote
Mid level
Healthtech
The Role
Manage end-to-end order processing, monitor order status, validate customer orders, support invoicing, and identify process improvements.
Summary Generated by Built In
Work Flexibility: Hybrid

What You Will Do:
  • Manage end-to-end order processing, ensuring accurate and timely order entry in the ERP system.

  • Monitor order status and coordinate with logistics, warehouse, and sales teams to ensure on-time delivery.

  • Review and validate customer orders, pricing, and required documentation before processing.

  • Communicate proactively with internal stakeholders regarding order progress, delays, or issues.

  • Support invoicing processes by ensuring all order details and documentation are complete and compliant.

  • Follow up on backorders, shipment schedules, and delivery confirmations.

  • Maintain accurate order records and ensure data integrity within the system.

  • Identify process improvement opportunities to increase efficiency in order management operations.

 

What You Need:

Required:

  • BS degree in a relevant field

  • Min 3 years of experience in order management and customer services process

  • Advanced knowledge of MS office applications (Excel, Word, Outlook, PowerPoint)

  • ERP system knowledge

  • Proficiency in English (both written and spoken)

Preferred:

  • Experience in medical device/healthcare industry

  • Experience in Business Process Analysis

Travel Percentage: None

Skills Required

  • BS degree in a relevant field
  • Min 3 years of experience in order management and customer services process
  • Advanced knowledge of MS office applications (Excel, Word, Outlook, PowerPoint)
  • ERP system knowledge
  • Proficiency in English (both written and spoken)

Inari Medical Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Inari Medical and has not been reviewed or approved by Inari Medical.

  • Fair & Transparent Compensation Pay is considered competitive for many roles, with employees described as 'extremely happy' with total compensation including pay, stock, equity, and benefits. Feedback suggests above‑average salary levels across departments contribute to strong pay sentiment.
  • Healthcare Strength Benefits include comprehensive medical, dental, and vision coverage, with 100% employer‑paid premiums for employees cited in multiple descriptions. Additional options like critical illness, accident, hospital indemnity, and wellness programs reinforce the healthcare offering.
  • Leave & Time Off Breadth Time off is characterized by unlimited PTO, cited as a top benefit by employees. Paid holidays and flexible hours are also referenced, expanding the range of time‑off options.

Inari Medical Insights

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The Company
HQ: Irvine, CA
956 Employees

What We Do

Inari Medical, Inc. is a commercial-stage medical device company focused on developing products to treat and transform the lives of patients suffering from venous diseases.

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