The Role
Manage a portfolio of existing and new freight-forwarding customers from quote to final-mile delivery. Support order placement, reporting, and systems, build customer relationships, liaise with internal/external stakeholders, and occasionally visit customers. Maintain high attention to detail within a small 3PL environment.
Summary Generated by Built In
What You Can Expect:
- Manage a growing portfolio of both existing and new customers.
- Support customers from initial quotation, order placement right through to final mile delivery and all reporting and system requirements.
- Build strong relationships with our customers.
- Liaise well with all internal & external stakeholders to achieve our common goals.
What You Bring:
- 2+ years’ experience customer service experience in freight forwarding essential
- Confident dealing with customers directly
- Able to work autonomously and as part of a team
- Comfortable visiting customers when required
- Likes a supportive team environment
- Exposure to a small 3PL operation handling specialised customer products
- High attention to detail
Skills Required
- 2+ years customer service experience in freight forwarding
- Confident dealing with customers directly
- Able to work autonomously and as part of a team
- Comfortable visiting customers when required
- Likes a supportive team environment
- Exposure to a small 3PL operation handling specialised customer products
- High attention to detail
Am I A Good Fit?
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The Company
What We Do
Niederrheinische Verkehrsbetriebe AG (NIAG) is a regional transport company based in Moers, Germany, that provides comprehensive bus and rail services to the Lower Rhine region.
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