Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
Job Title: Customer Service Advisor (Fixed-Term Contract – 5 Months)
Location: Swindon (Hybrid)
Contract Type: Fixed-Term (5 Months)
Start Date: ASAP
Join Edenred – Where Innovation Meets Customer Care
At Edenred, we connect, engage, and empower people every day. We’re the global leader in payment solutions for the working world, serving millions of users and thousands of companies. Currently, we’re seeking Customer Service Advisor to join our team on a 5-month fixed-term contract.
What You’ll Be Doing:
As a Customer Service Advisor, you’ll be the first point of contact for our customers, delivering exceptional support across multiple channels (phone, email). You’ll handle inquiries efficiently, resolve issues, and provide product knowledge to ensure a positive experience.
Key Responsibilities:
• Respond to customer queries in a professional and timely manner
• Provide accurate information about Edenred products and services
• Resolve issues and escalate when necessary
• Maintain up-to-date records using internal systems
• Collaborate with internal teams to support customer needs
What We’re Looking For:
• Previous experience in a customer service role (call centre or office-based ideal)
• Excellent communication and problem-solving skills
• Comfortable working in a fast-paced, team-oriented environment
• Confident using technology and customer management systems
• Positive attitude and customer-first mindset
What We Offer:
• A supportive, inclusive team environment
• Full training and onboarding
• Flexible/hybrid working options (if applicable)
• Opportunity to gain experience with a global leader in employee benefits and payment solutions
Ready to Join Us?
If you’re passionate about delivering top-tier customer support and want to be part of a dynamic company making a difference, we’d love to hear from you.
Apply now and help us shape the future of work, one conversation at a time.
Apply now and Vibe with Us!
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What We Do
Edenred is a leading digital platform for services and payments and the everyday companion for people at work, connecting 60 million users and 2 million partner merchants in 45 countries via close to 1 million corporate clients.
Edenred offers specific-purpose payment solutions for food (such as meal benefits), incentives (such as gift cards, employee engagement platforms), mobility (such as multi-energy, maintenance, toll, parking and commuter solutions) and corporate payments (such as virtual cards).
True to the Group’s purpose, “Enrich connections. For good.”, these solutions enhance users’ well-being and purchasing power. They improve companies’ attractiveness and efficiency, and vitalize the employment market and the local economy. They also foster access to healthier food, more environmentally friendly products and softer mobility.
Edenred’s 12,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day.
In 2022, thanks to its global technology assets, the Group managed some €38 billion in business volume, primarily carried out via mobile applications, online platforms and cards.
Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC 40, CAC 40 ESG, CAC Large 60, Euronext 100, Euronext Tech Leaders, FTSE4Good and MSCI Europe.
Our employees vibe with a passion for customer service, respect, imagination, simplicity and the entrepreneurial spirit that are Edenred’s values. For everyone who wants to experience that vibe, who needs it in their professional life, we want to be the best company to come and work and develop each person who takes part in the Edenred adventure
