SciPlay is a leading developer and publisher of digital games on mobile and web platforms, providing highly entertaining free-to-play games that millions of people play every day for their authenticity, engagement and fun.
SciPlay currently offers nine core games, including social casino games Jackpot Party Casino, Gold Fish Casino Slots, Hot Shot Casino and Quick Hit Slots, and casual games MONOPOLY Slots, Bingo Showdown, 88 Fortunes Slots, Backgammon Live and Solitaire Pet Adventure with offices all over the world!
Position Summary
Total years of work exp: 2-5 years
Preferred from Gaming companies
Support Type: Email / Chat
- Strong verbal and written communication skills.
- Has knowledge of concepts, practices, and procedures about technical and customer support and troubleshooting software and operating systems.
- Resolving conflicts and interpersonal skills
- Quality focus
- Working knowledge of Microsoft office products
- Product & market knowledge, a willingness to expand one's knowledge by learning game-specific issues and potential fixes for an extensive library of existing products.
- The ability to explain complex technical terms in the simplest form to assist customers with questions/troubleshooting in areas in which they may not be familiar.
- Basic web and server coding preferred but not required
- Casino/slot gaming experience and expertise
- Strong problem solving skills
What the Team is Saying
SciPlay Compensation & Benefits Highlights
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Healthcare Strength — Aetna medical with Teladoc, VSP vision, Guardian dental, disability coverage, and company‑paid life insurance are included, with coverage beginning on day one. This breadth and immediacy indicate strong core health protection.
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Leave & Time Off Breadth — Generous PTO, paid holidays, and floating holidays are part of the package. Wellbeing programs and an EAP further support time away and recovery.
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Parental & Family Support — Parental benefits and family leave are offered alongside an onsite mother’s room and childcare reimbursement. Structured development programs and ERGs complement family support with community and resources.
SciPlay Insights
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What We Do
SciPlay is a leading developer and publisher of digital games, providing entertaining free-to-play casual and social games to millions. Our data-driven approach, advanced game economy and high-quality content offer a thrilling experience. Our games are true to the authentic spirit of the world’s biggest casino brands and bring users hours of fun.
Why Work With Us
At SciPlay, we think untraditionally and believe in doing what you love and doing it well. We take pride in our unique blend of top technologies, talent and inclusive culture celebrating creativity, new ideas, innovation and individuality. Together, we create industry-leading games by collaboratively embracing our unique backgrounds and talents.
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SciPlay Teams
SciPlay Offices
OnSite Workspace
SciPlay has a 4 day in-office work policy whereby ALL our studios around the world work from the office on the same days. The remaining day can be spent in-office or at home.
