To manage customer servicing and relationship activities through understanding customer requirements, recommending suitable banking solutions, facilitating service delivery and ensuring compliance with regulatory and Bank policies.
- Servicing Branch Customers and maintaining branch operation in-line with Audit Compliance requirements.
- Execute area mapping, cold calls and BTL activities to meet acquisition targets.
- Complete accurate AOF/KYC and ensure CKYC submission without errors.
- Cross‑sell insurance/investments and activate digital banking for all new customers.
- Manage assigned portfolio for balances, usage and service requests within TAT.
Experience Range : 1 to 5 Years (Sales/ Service)
Qualifications : Graduate (Any Specialisation)
Skills Required
- 1 to 5 years of experience in sales or customer service
- Graduate degree in any specialization
What We Do
CSB is a full service bank established in 1920 and headquartered in Thrissur, Kerala. CSB has over 703 branches covering not just the district headquarters and large towns but also semi-urban and rural centers. Thanks to its unique origin and history, CSB is considered a household banking brand in Kerala. CSB offers Retail, Wholesale and SME Banking services through its footprint of over 703 branches across the country serving over 2 million customers.
