Our Shared Service Center in Lithuania is experiencing rapid growth and we have many diverse and exciting roles in Customer Service, Operations, IT, Finance and HR. Join us and make a positive impact on human and animal health.
Job Details
Responsibilities:
PERFORMANCE ANALYSIS
- Extract, analyze, and monitor laboratory KPIs in collaboration with internal teams, and propose associated action plans.
- Design and update new performance indicators tailored to the needs of clients and the company.
- Escalate identified discrepancies to the business and site management, ensuring rigorous follow-up until resolution.
- Develop data analyses to meet the needs of internal clients.
ADMINISTRATIVE TASKS
- Prepare materials for steering committee meetings.
- Update Customer Relations dashboards: contractual analysis in Salesforce, customer dissatisfaction/satisfaction.
- Update client account management tools.
- Ensure the consistency of customer invoices on a monthly basis and verify their compliance with current contracts.
Education:
- Bachelor's degree
Skills and Knowledge:
- Analytical and critical thinking - proactive mindset
- Good knowledge of logistics operations
- Familiarity with internal tools (Qlik Sense, Accounting Applications)
- Excellent mastery of Excel
- Ability to analyze accounting or logistics data
- Rigor, organization, and versatility
- Strong listening skills
- Bilingual in French and English, both written and spoken
What Cencora offers
We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year. As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program. We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times. Become part of our purpose-driven, multicultural team now and help us create healthier futures
Full time
Gross Salary Range (Monthly)
€1,779.96 - €2,542.81
Affiliated Companies:
Affiliated Companies: World Courier (Lithuania) UAB
What the Team is Saying
What We Do
Cencora is a leading pharmaceutical solutions organization centered on improving the lives of people and animals everywhere. With 46,000+ global team members, we have the opportunity to make a positive impact on healthcare in communities everywhere. Our team members are empowered to activate their careers through a collective of tools and resources designed to support individual career interests and aspirations. We value our listening culture that actions real outcomes and our team members appreciate and recognize one another for contributions that are making a meaningful global impact. No matter what your role is here, the work we do together has meaning. When you join our team, you become a crucial part of a greater purpose. We’re committed to supporting you personally and professionally, so we can achieve more together at the center of health. Protect yourself from job scams: Recruitment scams are on the rise. To protect yourself, we urge you to be vigilant and follow these guidelines > https://careers.cencora.com/us/en/job-scams
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
