Customer Quality Engineer

Reposted 20 Days Ago
Be an Early Applicant
Taichung City, TWN
In-Office
Mid level
Chemical • Industrial • Manufacturing
The Role
Serve as customer-facing quality engineer handling PCN/SCN reviews, calibration/MSA, root cause analysis (RCA/8D), quality data/trending, customer document/spec reviews, audit coordination, and quality meetings. Support management review, internal quality meetings and training, and complete manager assignments.
Summary Generated by Built In

At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.


Reimagine What’s Possible 


1.    Electronic Customer Quality Service to electronic customer sales
    PCN/SCN review & providing
    Calibration/ MSA providing 
    RCA/8D report/quality data/trend review & reply
    Customer document/ contract spec review
    Customer special request/ BKM coordination
    Customer audit coordination/ action follow up
    Customer quality meeting
    
2.    Other Activity
    To support Management Review Meeting
    To attend internal quality meeting.
    To attend internal training courses to enhance common knowledge. 
    To execute manager’s assignments.


Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.

Skills Required

  • Perform PCN/SCN review and provide responses
  • Provide calibration and Measurement System Analysis (MSA) support
  • Conduct root cause analysis and 8D reporting
  • Review and reply to quality data and trends
  • Review customer documents and contract specifications
  • Coordinate customer special requests and best-known-methods (BKM)
  • Coordinate customer audits and follow up on actions
  • Participate in customer quality meetings
  • Support Management Review Meetings and internal quality meetings
  • Attend internal training courses and execute manager assignments
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The Company
HQ: Allentown, PA
15,304 Employees
Year Founded: 1940

What We Do

Air Products (NYSE:APD) is a world-leading industrial gases company in operation for over 80 years focused on serving energy, environmental, and emerging markets. The Company has two growth pillars driven by sustainability. Air Products’ base business provides essential industrial gases, related equipment and applications expertise to customers in dozens of industries, including refining, chemicals, metals, electronics, manufacturing, and food. The Company also develops, engineers, builds, owns and operates some of the world's largest clean hydrogen projects supporting the transition to low- and zero-carbon energy in the heavy-duty transportation and industrial sectors. Additionally, Air Products is the world leader in the supply of liquefied natural gas process technology and equipment, and provides turbomachinery, membrane systems and cryogenic containers globally. The Company had fiscal 2023 sales of $12.6 billion from operations in approximately 50 countries and has a current market capitalization of about $65 billion. Approximately 23,000 passionate, talented and committed employees from diverse backgrounds are driven by Air Products’ higher purpose to create innovative solutions that benefit the environment, enhance sustainability and reimagine what's possible to address the challenges facing customers, communities, and the world.

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