Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Location:
Hsinchu,TWNYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
Key Responsibilities
- Demonstrates depth and/or breadth of expertise
Designs and creates new and innovative methods for training delivery and lesson plans for others to follow
Ancipates challenges and proactively takes steps to address issues
Create a Quality COE to train and develop the field organization
Works independently and in complex situations. - Develop guidelines for managing the customer escalation process
Able to communicate and work with cross-functional teams to address product issues across multiple functional areas (software, mechanical, electrical)
Anticipate different customer reactions and tailor my approach - Develop new methods for others to use to capture the voice of the customer during quality reviews
Implement new solutions to fill gaps in performance
Identify new Key Performance Indicators (KPIs) to be measured against in complex situations. - Develop Best Known Methods (BKMs) for how to drive closure to critical field issues and how to avoid the specific issue in the future
Lead the organization to address systemic issues and drive critical issues to completion
Anticipate escalation and proactively influence the customer to diffuse the situation - Create new methods & BKMs for QMS reviews and ISO audits
Experience working on QMS reviews across multiple domains
Lead ISO audit issue resolution - Provide input to improving the 8D/Advanced Problem Solving (APS) process as required
Monitor the industry to identify innovative complex problem solving techniques
Possess experience applying the 8D/APS process across the entire system (multiple domains)
Serve as a Master Trainer for APS classes - Serve as the SME for Field High Volume problem knowledge center
Functional Knowledge
- Regarded as the technical expert in their particular field
- Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function
Business Expertise
- Anticipates business and regulatory issues; recommends product, process or service improvements
Leadership
- Leads projects with notable risk and complexity; develops the strategy for project execution
Problem Solving
- Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions
Impact
- Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines
Interpersonal Skills
- Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, to adopt a different point of view
Additional Information
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Yes, 25% of the TimeRelocation Eligible:
NoApplied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
Skills Required
- Depth and/or breadth of expertise in quality and engineering
- Experience with QMS reviews and ISO audits
- Ability to lead projects with notable risk and complexity
- Familiarity with problem-solving techniques like 8D/APS
- Excellent communication and interpersonal skills
Applied Materials Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Applied Materials and has not been reviewed or approved by Applied Materials.
-
Healthcare Strength — Company materials emphasize comprehensive medical, dental, vision, mental health, and wellness programs for employees and families, with coverage beginning on day one in many cases. On-site or virtual care options at major campuses further reinforce the breadth of support.
-
Leave & Time Off Breadth — Exempt employees are offered a Flexible Time Off program and U.S. teams observe 11 paid company holidays. These policies are consistently highlighted across official benefits summaries.
-
Equity Value & Accessibility — An Employee Stock Purchase Plan is widely available and presented as a core part of the U.S. package, alongside equity grants in many roles. These ownership elements are positioned as meaningful contributors to total rewards.
Applied Materials Insights
What We Do
Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible a better future.
