About this opportunity:
We are looking for an experienced and driven Customer Project Manager to join Ericsson. In this role, you will take full ownership of Fulfillment Assignment Specifications (FAS), ensuring delivery excellence that meets both Ericsson's high standards and our customers' expectations. You will be accountable for securing project goals while maintaining total compliance with group directives, legal and financial guidelines, and global and local Environmental, Occupational Health and Safety (OHS) requirements. With a strong focus on data security, financial performance, and customer value, you will play a key role in driving Ericsson's continued growth and operational excellence.
What you will do:
• Guarantee full alignment between contract and delivery through structured handover with the pre-sales CFR• Establish and manage the project plan baseline - defining scope, securing resources, monitoring activities, and handling changes and critical matters• Build and maintain strong relationships with customers and stakeholders to ensure alignment throughout project execution• Drive financial performance management to secure delivery to target Unadjusted Margin• Deliver within scope, budget, and timeline while adhering to all legal, ethical, and environmental standards• Manage third-party (3PP) and partner contracts in line with Ericsson quality standards, compliance guidelines, and PM practices• Oversee data accuracy to enable responsible and timely reporting• Ensure full adherence to Project Management processes and OHS requirements• Contribute to business development by participating in contract preparation and pre-sales engagements
The skills you bring:
• Bachelor's degree in Computer Science, Electronics, or Telecommunications• Minimum 5 years of experience in Network Implementation Projects, with at least 2 years in a project management role• PMP Certification required• Domain experience in Radio Network architecture or integration• Strong ownership, accountability, and results-driven mindset• Project and program management, including financial and scope management• Stakeholder and customer relationship management• Change, improvement, and process management• Negotiation and consultative skills• Financial acumen and data analytics capabilities• Proficiency in English (spoken and written); additional languages are a plus• Knowledge of Ericsson portfolio and SW development skills are an advantage
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Zambia (ZM) || Lusaka
Req ID: 787053
Skills Required
- Bachelor's degree in Computer Science, Electronics, or Telecommunications
- Minimum 5 years in Network Implementation Projects, including at least 2 years in a project management role
- PMP certification
- Domain experience in Radio Network architecture or integration
- Project and program management skills including financial and scope management
- Stakeholder and customer relationship management
- Change, improvement, and process management
- Negotiation and consultative skills
- Financial acumen and data analytics capabilities
- Proficiency in English (spoken and written)
- Knowledge of Ericsson portfolio and software development skills
What the Team is Saying
.png)
.png)
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
Gallery
Ericsson Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
