Customer Project Manager

Posted 3 Days Ago
Be an Early Applicant
2 Locations
Remote or Hybrid
Mid level
Software
The Role
Manage customer projects for hardware delivery, installation, commissioning, and professional services. Maintain project plans, schedules, budgets, KPIs and forecasts; govern scope, risks, change requests and contract administration; drive customer communications and sign-offs; ensure project closure, profitability and compliance with Nokia project management practices.
Summary Generated by Built In

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

You as a RDC PM will be managing projects in terms of HW delivery, installation & commissioning or professional services. You will join a diverse, fun and reliable team, whose objectives are to ensure a high level of customer satisfaction and maintain an efficient organization with well trained and skilled people.
 

Responsibilities
  • Execute and govern projects in accordance with PMBOK®, Nokia Project Management processes, and approved Project Management Plans.
  • Develop, maintain, and control Project Management Plans, phase plans, schedules, and baselines throughout the project lifecycle.
  • Monitor project performance against scope, schedule, cost, and quality targets, implementing corrective and contingency actions when required.
  • Prepare and manage hardware demand forecasts, ensure forecast accuracy, and address deviations through timely corrective measures.
  • Track, analyze, and report project KPIs, metrics, milestones, costs, effort, and forecasted completion indicators using approved Nokia reporting tools.
  • Ensure successful project closure, including completion reviews, lessons learned, and formal acceptance processes.
  • Manage customer relationships, expectations, and communications to ensure timely input, alignment, and achievement of project objectives.
  • Obtain customer sign-off for project deliverables and formal acceptance of project completion.
  • Ensure project delivery within approved budgets, profitability targets, and overall P&L objectives.
  • Oversee contract administration, billing, payments, purchase order approvals, and order management activities within the agreed contract scope.
  • Identify, escalate, and manage project deviations, change requests, claims, risks, and contractual impacts.
  • Contribute to internal and customer project reviews while ensuring compliance with PM best practices and quality guidelines.
     
Qualifications
  • Experience in project management position preferable in an international environment (3+ years)
  • Good knowledge of project and program management methodologies
  • Ability to work across boundaries
  • Strong motivational and empowerment skills
  • Strong communication and presentation abilities
  • Strong relationship management skills
  • Demonstrated ability to build relationships and networks and to work effectively with multiple stakeholders in a changing environment
  • Demonstrated excellent oral and written communication skills
  • Experience of working cross-culturally and able to demonstrate experience of working and thinking globally
  • Experience of cross-functional team working and performing effectively in a matrix environment
  • Fluent in English (both written and speaking
     
About Us
Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world. 

Learn more about life at Nokia.


Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia. 

About the Team
Some of our benefits in Romania:
  • Flexible working arrangements to support work–life balance
  • A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
  • Medical insurance plan and annual reimbursements for dental, eyeglasses, or lenses
  • Sports, wellness, and culture reimbursements, including monthly support for activities, kindergarten, and after-school expenses
  • Ticket Restaurant e-card and transportation allowance for daily convenience
  • Generous referral bonus for referring qualified candidates
  • 24+ paid vacation days and three annual bonuses (Performance, Christmas, and Easter)
  • Well-being programs to support your mental and physical health
  • Opportunities to engage with Nokia Employee Resource Groups (NERGs), as well as access to mentors, coaches, and Employee Growth Solutions
  • A learning culture that promotes continuous personal and professional growth – for your role and beyond

Skills Required

  • 3+ years experience in a project management position, preferably international
  • Good knowledge of project and program management methodologies (e.g., PMBOK)
  • Ability to work across boundaries and in a matrix organization
  • Strong communication and presentation abilities
  • Strong relationship management and stakeholder engagement skills
  • Demonstrated ability to build networks and work effectively with multiple stakeholders
  • Experience working cross-culturally and thinking globally
  • Experience with cross-functional team working in a matrix environment
  • Fluency in English, written and spoken
  • Experience in hardware delivery, installation and commissioning or professional services

Nokia Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.

  • Equity Value & Accessibility Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
  • Healthcare Strength Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
  • Parental & Family Support A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.

Nokia Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
Dallas, Texas
132,624 Employees

What We Do

At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.

Similar Jobs

CrowdStrike Logo CrowdStrike

Data Analyst

Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Remote or Hybrid
România
10000 Employees

CrowdStrike Logo CrowdStrike

Marketing Manager

Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Remote or Hybrid
2 Locations
10000 Employees

LogicMonitor Logo LogicMonitor

Account Executive

Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software
Easy Apply
Remote or Hybrid
27 Locations
1100 Employees

Argyle Logo Argyle

Senior Data Analyst

Big Data • Cloud • Fintech • Professional Services • Software
Remote
27 Locations
80 Employees
70K-100K Annually

Similar Companies Hiring

Hanover Park Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
42 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account