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The PositionCustomer Partner
Roche Diagnostics is a division of Roche. As a science-driven company, we are constantly looking for talent to drive the next wave of healthcare breakthroughs. In our daily work, we’re committed to finding better ways to prevent, diagnose, and monitor disease.
The Customer Partner will be responsible for overseeing the entire Diagnostics portfolio within specific areas. We are seeking a candidate based in the Masovian Voivodeship. In this role, you will develop and implement strategic business models to ensure Roche solutions are accessible and available to patients in this region. You will work closely with healthcare providers and partners to accelerate the adoption of diagnostics solutions through personalized, close-to-patient disease management. Your focus will be on sustaining innovation and capturing new opportunities specifically within the region, ensuring that Roche remains a trusted partner to healthcare professionals and patients alike.
The opportunity:
Drive the promotion of Roche’s comprehensive solutions within the Public Hospital Market through strategic planning and execution across assigned sales channels within the region where the selected candidate is located
Build, maintain, and grow partnerships with existing key clients and partners while actively pursuing new opportunities to expand Roche's reach
Identify and address the needs of key customers, delivering Roche’s solutions to ensure high-quality diagnostics for patients.
Provide market, client, and partner insights to shape tactics and refine strategy, collaborating with cross-functional teams to create effective business action plans
Regularly report accomplishments, challenges, and improvement proposals to your manager, ensuring a focus on continuous improvement.
Manage the Profit & Loss of your assigned sales channels, ensuring sustainable growth.
Who you are:
At least 3 years of experience working with public hospitals
Deep understanding of the healthcare system and its transformation in the region
Strong communication, negotiation, and relationship-building skills with internal and external stakeholders
Proven ability to implement innovative solutions and openness to new ideas
Experience in contracting, CRM, tenders, procurement, and working with financial figures
Agile, self-managed, and highly integrity-driven
Able to think systemically, understanding the broader landscape of your assigned territory and sales channels
Comfortable working in cross-functional, cross-country teams, collaborating with external partners and stakeholders
Fluent in Polish and English (minimum B2 level)
What you get:
Employment contract (Umowa o pracę),
Annual bonus payment based on your performance;
Private healthcare ( LuxMed packages) and group life insurance (UNUM);
Training, language courses, and diversified career paths are available
Recharge Days (2 days off per quarter)
Take time Program (up to 3 months of leave to use for any purpose)
Flex Location (possibility to perform our work from different places in the world for a certain period of time)
Take Time for Charity (additional paid leave of maximum 2 weeks to engage in the charity action of your choice)
Stock share purchase additions;
Yearly sales of company equipment and many more!
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https://diagnostics.roche.com/global/en/careers/roche-careers.html
The controller of your personal data is Roche Diagnostics Polska sp. z o.o., ul. Domaniewska 28, 02-672 Warsaw. The data is processed for the purpose of recruitment. You have the right to access data, rectify it, delete it, limit processing, transfer it and - if processing is based on your consent - withdraw this consent at any time. Contact the Data Protection Officer at: [email protected]. More information on the principles of processing your personal data by Roche at the link: https://www.roche.pl/privacy-policy-recruitment-dia-en.
Roche Diagnostics sp. z o.o. operates in full compliance with the law and does not tolerate any violations. Roche Diagnostics sp. z o.o. has implemented a Procedure for Reporting Violations of Law. If you wish to report any irregularities related to our activities, all necessary information regarding the reporting process can be found on our website: https://www.roche.pl/kontakt/ochrona-sygnalistow-zglaszanie-naruszen.
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
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What We Do
Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible.
Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management.
Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI).
