Location: Maroochydore (Hybrid)
In this position, you’ll be based in Maroochydore office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
Computershare Utility Services supports a broad range of Australian utility providers. We partner to deliver seamless, end-to-end solutions across the entire meter-to-cash lifecycle.
Our team brings more than 20 years of local industry expertise, backed by the scale of a global organisation. We blend proven business processes, ISO-certified quality systems, and smart technology to help our clients stay ahead in a competitive marketplace.
A role you will love
Are you passionate about helping people and delivering exceptional customer experiences? We’re looking for enthusiastic and empathetic individuals to join our dynamic Customer Service Team.
As a Customer Service Representative, you’ll be the first point of contact for our customers, providing support, resolving issues, and ensuring every interaction leaves a positive impression.
What will you bring to the role?
We are looking for someone who is a great communicator, able to balance conflicting priorities and provide first point resolution.
Other key skills required for the role include:
- Previous experience in a contact centre or customer service role
- Excellent verbal and written communication skills
- Strong problem solving abilities and attention to detail
- Proficiency in using multiple systems and managing administrative tasks
- Ability to work in a fast-paced team environment
- A positive attitude, proactive mindset, and desire to contribute
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
About UsSkills Required
- Based in Maroochydore office minimum three days per week (hybrid)
- Previous experience in a contact centre or customer service role
- Excellent verbal and written communication skills
- Strong problem solving abilities and attention to detail
- Proficiency in using multiple systems and managing administrative tasks
- Ability to work in a fast-paced team environment
- Positive attitude, proactive mindset, and desire to contribute
What We Do
Computershare is the world’s largest stock transfer agent that has pioneered many of the securities industry’s innovations to help companies build and maintain strong relationships with their investors, employees and customers. For more than 35 years, we have grown rapidly in markets around the world to meet the evolving needs of our 40,000 clients. Today, we offer a comprehensive range of professional services including stock transfer, employee equity plans, investor relations, corporate governance and other business solutions. For more information, visit www.computershare.com
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