Jobs at Computershare

Serve as first point of contact for customers in a contact centre environment, resolving enquiries, managing administrative tasks across multiple systems, prioritizing competing requests, and delivering empathetic, high-quality customer experiences while working collaboratively in a fast-paced team.

Support and execute corporate action events (IPOs, dividends, shareholder meetings), prepare reports and shareholder lists, coordinate with internal teams, maintain accurate shareholder data, conduct UATs, and provide timely client support while adhering to operational procedures and timelines.

As a Client Solutions Manager, you will develop client relationships, manage business opportunities, coordinate proposals, and support onboarding processes to drive sustainable growth.

Lead analysis of capital markets and regulatory developments across APAC, assess business impact, develop response strategies, identify commercial opportunities, and represent Computershare in stakeholder engagement and negotiations.

Support treasury operations including cash and liquidity management, bank account administration, payments and reconciliations, bank fee monitoring, regulatory and compliance checks, periodic reporting, treasury accounting for month/year-end, and process improvement projects. Collaborate with stakeholders and support banking relationships and treasury automation/analytics.

Serve as primary client contact for transfer agent services, managing a client portfolio to ensure service delivery, issue resolution, invoicing accuracy, and client satisfaction. Coordinate internal teams, support renewals and upsell opportunities with Sales, lead client reviews, maintain accurate records, and advise clients on industry/regulatory changes.

Lead a team of Relationship Managers to ensure service levels and client satisfaction for issuer service accounts. Manage portfolio financial objectives (revenue, profitability, receivables), resolve escalations, build cross-functional relationships, represent the firm externally, and drive team performance, coaching, and continuous improvement.

Lead product strategy and roadmap for Global Meetings, managing the full product lifecycle. Collaborate with engineering, operations, commercial and marketing to translate business objectives into requirements, deliver launches, drive innovation, and improve customer experience. Use market and customer insights to inform product decisions and develop expertise in issuer services, shareholder engagement, AGMs, proxy voting and corporate governance.

Manage and execute customer and internal stakeholder projects within defined timelines and governance. Own solution design, requirements, development, testing and deployment. Track tasks, risks, and status for multiple concurrent projects. Facilitate stakeholder meetings, manage expectations, and maintain relationships across business owners, sponsors, consultants, analysts, architects, developers, and customers.

Manage a portfolio of corporate clients as primary point of contact for Computershare Issuer Services. Deliver and coordinate client services, resolve issues, support transactions and shareholder meeting activities, drive retention and growth through cross-sell/upsell with Sales, manage invoicing/funding accuracy, and lead client reviews and strategic planning while maintaining regulatory and product knowledge.

Monitor infrastructure and network performance, respond to alerts and incidents, troubleshoot servers/networks/applications using Linux CLI, escalate and restore services within SLAs, maintain documentation, run overnight batch monitoring, and support continuous improvement and reporting.

Support Corporate Actions operations including IPOs and dividend payments. Prepare reports and shareholder lists, coordinate with internal teams, maintain accurate shareholder data, meet timelines, handle ad-hoc client requests, and follow internal audit procedures.

Provide day-to-day support for Corporate Communication Services including printing, mailing, inventory control, certificate stationery management, vendor coordination, 2nd-level checks, procedural documentation and ad-hoc project support to meet service delivery timelines.

As a Senior Employee Relations Consultant, you'll provide employment law advice, manage complex ER issues, coach managers, and ensure policy compliance.

The Senior ER Consultant provides employment law advice, supports change programs, coaches managers on employee relations matters, and ensures policy compliance across Europe.

The Contracting Specialist manages supplier contracts, conducts negotiations, ensures compliance with standards, and analyzes market and financial data to drive procurement strategies and savings.

Provide platform support and run deployments for internal and external applications. Maintain Windows and Linux servers, SSL and NetScaler configurations, manage release schedules to meet ITIL governance and SLAs, resolve incidents, document processes and knowledge base, and support automation and technical projects to improve platform stability and delivery.

Lead and coach non-exempt operations staff, delegate daily workflow, perform QC, research inquiries, and ensure compliance with risk programs. Monitor, escalate, and remediate issues, support client relationships, mentor junior specialists, and perform mortgage review tasks. On-site role with some light lifting (up to 25 lbs).

Develop and maintain Computershare's global privacy framework, assess controls and privacy impact of projects, engage with Technology Services and business units to embed privacy-by-design, liaise with regulators and auditors, produce training and awareness materials, and provide reporting to senior governance bodies.

Provide technical support and maintenance for enterprise business and financial applications, troubleshoot application and script issues, perform root-cause analysis and incident management, support SDLC processes, design/deploy automation and test solutions, collaborate with teams, and mentor junior staff to improve reliability and delivery.