Customer Operations Analyst

Posted Yesterday
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Shanghai, Shanghai Municipality, Shanghai, CHN
In-Office
Junior
Hardware • Semiconductor • Manufacturing
The Role
Forecast material and product requirements, manage inventory levels and fulfillment, and analyze demand, supply, and shipment trends. The role balances inventory optimization, customer service, profitability, and business objectives while collaborating with internal teams, customers, sales, marketing, production, and external stakeholders.
Summary Generated by Built In

Change the world. Love your job.

If you would like to be a member of a high-energy, dynamic team who has accepted the challenge of moving the company into the future, this position may be for you. In this role, you'll design and implement technical solutions and/or business process changes aligned to our global talent management strategy.
Description:

Forecasts organization material or product requirements needed to support capital optimization, corporate strategy and production/sales objectives. 

Interfaces between internal and external stakeholders when forecasting and planning materials and products. Plans and manages inventory levels for optimal inventory deployment, as well as ensuring inventory meets service level requirements.

Drives profitability and customer satisfaction by balancing inventory levels and order fulfillment while managing a sustainable, cost-effective structure.

Analyzes demand, supply and shipment trends using statistical tools and other forecast methodologies to identify opportunities, tradeoffs, impacts and risks to revenue and business plan objectives.

Provides input to management and interfaces with customers, marketing, sales and production.

Qualifications

Minimum Requirements:

  • Minimum Bachelor's degree in Supply Chain Management or related field
  • Minimum of 2 years' experience

Preferred Qualifications:

  • Strong verbal and written communication skills
  • Demonstrated strong analytical and problem-solving skills
  • Ability to work in teams and collaborate effectively with people in different functions
  • Ability to take the initiative and drive for results
  • Strong time management skills that enable on-time project delivery
  • Ability to work effectively in an interrupt-driven, fast-paced and rapidly changing environment
  • Demonstrated ability to build strong, influential relationships
  • Possess strong critical thinking and problem-solving skills
  • Proven experience influencing opinions and gaining consensus
  • Possess high energy, helpful attitude, be self-motivated, and be able to consistently contribute towards a positive work and team environment
About Us
Why TI?
  • Engineer your future. We empower our employees to truly own their career and development. Come collaborate with some of the smartest people in the world to shape the future of electronics.
  • We're different by design. Diverse backgrounds and perspectives are what push innovation forward and what make TI stronger. We value each and every voice, and look forward to hearing yours. Meet the people of TI
  • Benefits that benefit you. We offer competitive pay and benefits designed to help you and your family live your best life. Your well-being is important to us. Please find our country-specific benefits here

About Texas Instruments
Texas Instruments Incorporated (Nasdaq: TXN) is a global semiconductor company that designs, manufactures and sells analog and embedded processing chips for markets such as industrial, automotive, data center, personal electronics and communications equipment. At our core, we have a passion to create a better world by making electronics more affordable through semiconductors. This passion is alive today as each generation of innovation builds upon the last to make our technology more reliable, more affordable and lower power, making it possible for semiconductors to go into electronics everywhere. Learn more at TI.com.

Texas Instruments is an equal opportunity employer and supports a diverse, inclusive work environment.

If you are interested in this position, please apply to this requisition.
About the TeamTI does not make recruiting or hiring decisions based on citizenship, immigration status or national origin. However, if TI determines that information access or export control restrictions based upon applicable laws and regulations would prohibit you from working in this position without first obtaining an export license, TI expressly reserves the right not to seek such a license for you and either offer you a different position that does not require an export license or decline to move forward with your employment.

Skills Required

  • Bachelor's degree in Supply Chain Management or a related field
  • At least 2 years of experience
  • Strong verbal and written communication skills
  • Strong analytical and problem-solving skills
  • Ability to collaborate effectively across functions
  • Ability to take initiative and drive results
  • Strong time management and on-time project delivery skills
  • Ability to work in a fast-paced, interrupt-driven environment
  • Ability to build influential relationships and gain consensus
  • Critical thinking skills
  • Self-motivated, helpful, and positive team-oriented attitude

Texas Instruments Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Texas Instruments and has not been reviewed or approved by Texas Instruments.

  • Strong & Reliable Incentives Profit sharing and annual bonuses are portrayed as a meaningful, formula-linked upside that can materially lift total earnings in strong years. An employee stock purchase plan with a discount further reinforces recurring, wealth-building incentives.
  • Retirement Support A 401(k) match is described as a stable core benefit, with some references to additional legacy employer contributions and even pension-like elements for certain cohorts. This framing positions long-term savings support as a notable part of the overall rewards package.
  • Healthcare Strength Medical coverage is depicted as broadly comprehensive, with preventive care and access to HSA/FSA features cited as value-adds. Company-seeded HSA contributions are repeatedly characterized as an important offset to the plan design for those enrolled.

Texas Instruments Insights

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The Company
HQ: Dallas, TX
25,059 Employees

What We Do

Texas Instruments develops semiconductor and computer technology for cellular handsets, digital signal processors and analog semiconductors. Texas Instruments has been making progress possible for decades. We are a global semiconductor company that designs, manufactures, tests and sells analog and embedded processing chips. Our more than 80,000 products help over 100,000 customers efficiently manage power, accurately sense and transmit data and provide the core control or processing in their designs, going into markets such as industrial, automotive, personal electronics, communications equipment and enterprise systems. Our passion to create a better world by making electronics more affordable through semiconductors is alive today as each generation of innovation builds upon the last to make our technology smaller, more efficient, more reliable and more affordable – opening new markets and making it possible for semiconductors to go into electronics everywhere. We think of this as Engineering Progress. It’s what we do and have been doing for decades. Learn more https://news.ti.com/index.cfm

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