Customer Operations Administrator

Posted 10 Days Ago
Be an Early Applicant
Manila, Metro Manila, National Capital Region, PHL
In-Office
Entry level
Agency • Information Technology • Professional Services • Consulting
The Role
Maintains internal databases and records, supports customer onboarding, administers AML-CFT procedures and PEP checks, processes unmatched deposits, and handles KiwiSaver transfers and withdrawals. Ensures compliance documentation and operational reporting are accurate and timely while escalating exceptions appropriately within regulated processes.
Summary Generated by Built In
Responsibilities
  • Maintain internal databases and systems to ensure accurate and up-to-date records.
  • Support the onboarding process, including management of account exceptions (e.g. children’s accounts).
  • Administer AML-CFT procedures, including daily processing of unmatched deposits, completing PEP checks, and escalating exceptions to the Team Leader as required.
  • Process KiwiSaver transfers within regulated timeframes.
  • Process KiwiSaver withdrawals and related compliance checks.
  • Ensure documentation and reporting for AML-CFT, KiwiSaver and operational processes is completed accurately and on time.

Requirements
  • Strong organizational and problem-solving skills.
  • High attention to detail and accuracy in record keeping.
  • Initiative and a strong work ethic.
  • Ability to manage processes within regulatory frameworks.
  • Experience with AML-CFT procedures and/or financial services operations (preferred).
  • Alignment with Kernel’s values.

Work Arrangement
  • Work Setup: On-site
  • Work Hours: Monday to Friday, 6:00 am to 3:00 pm PHT, should complete nine (9) hours work

Skills Required

  • Strong organizational and problem-solving skills
  • High attention to detail and accuracy in record keeping
  • Initiative and a strong work ethic
  • Ability to manage processes within regulatory frameworks
  • Experience with AML-CFT procedures and/or financial services operations
  • Alignment with Kernel's values
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company

What We Do

Deployed is a non-traditional BPO company that provides offshore staffing solutions and remote staffing services, helping businesses leverage a wider talent pool by bridging cultural and communication barriers.

Similar Jobs

Deployed Logo Deployed

Customer Operations Administrator

Agency • Information Technology • Professional Services • Consulting
In-Office
Manila, Metro Manila, National Capital Region, PHL

Wells Fargo Logo Wells Fargo

Customer Service Representative

Fintech • Financial Services
Hybrid
Taguig City, Metro Manila, National Capital Region, PHL
205000 Employees

Wells Fargo Logo Wells Fargo

Customer Service Representative

Fintech • Financial Services
Hybrid
Taguig City, Metro Manila, National Capital Region, PHL
205000 Employees
Hybrid
Taguig City, Metro Manila, National Capital Region, PHL
205000 Employees

Similar Companies Hiring

Standard Template Labs Thumbnail
Artificial Intelligence • Information Technology • Software
New York, NY
25 Employees
NODA AI Thumbnail
Artificial Intelligence • Information Technology • Software • Cybersecurity
Sydney, AU
54 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account