Job Requisition ID #
Position Overview
As an Onboarding Specialist focused on GCPay, your construction experience, industry knowledge, and strong software expertise will help customers successfully implement and adopt GCPay within their organizations. You will analyze existing invoicing, compliance, and payment workflows and guide customers in transforming these processes using GCPay.
Working with key stakeholders—including project accountants, project managers, and controllers—you will help define new workflows, configure the platform, deliver training, and support customers through the onboarding process to ensure long-term success and adoption.
You will play a critical role in helping customers scale standardized pay application and compliance processes across their portfolio. You will also collaborate closely with internal product and account teams, sharing feedback from real-world implementations and staying aligned with product enhancements and roadmap updates.
You will report to a manager on the Onboarding team. This is a remote position with occasional travel based on internal events and customer needs.
Responsibilities
Lead end-to-end onboarding engagements for GCPay customers, including implementation planning, configuration, and training
Analyze customer workflows related to subcontractor invoicing, lien waivers, compliance tracking, and payment processes, and recommend best practices using GCPay
Configure customer environments including billing structures, approval workflows, compliance requirements, and user permissions
Guide customers through onboarding milestones, ensuring timely and successful go-live
Deliver role-based training for project accountants, project managers, subcontractors, and executives
Support customers in transitioning from manual or legacy systems to standardized digital workflows
Act as a trusted advisor, helping customers improve efficiency, reduce risk, and increase visibility into financial processes
Partner with internal teams to ensure a seamless customer experience
Stay current on GCPay functionality, enhancements, and construction industry best practices
Minimum Qualifications
3+ years of experience in the construction or AEC industry, with exposure to accounting, project management, or subcontractor billing processes
Experience with subcontractor pay applications, lien waivers, and compliance tracking
General understanding of SaaS platforms and software implementation or onboarding processes
Strong communication and training skills, with the ability to explain technical concepts clearly
Ability to manage multiple customer engagements and priorities simultaneously
Experience with construction financial or project management systems (e.g., ERP systems like Sage, CMiC, Viewpoint, etc.)
The Ideal Candidate
You have experience in construction accounting, project accounting, or project management, particularly with subcontractor billing and compliance workflows
You are passionate about helping customers improve processes through technology and digital transformation
You can break down complex workflows into simple, actionable steps for a variety of audiences
You are comfortable leading meetings, trainings, and presentations in both virtual and in-person environments
You are highly organized and can manage multiple implementations at different stages simultaneously
You are proactive, solution-oriented, and able to troubleshoot customer challenges effectively
You collaborate well across teams and build strong relationships with both customers and internal stakeholders
You are curious and motivated to continuously learn, improve, and stay current on industry trends and evolving workflows
Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
Salary transparency
Sales Careers
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales
Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
Are you an existing contractor or consultant with Autodesk?
Please search for open jobs and apply internally (not on this external site).
Skills Required
- 3+ years of experience in the construction or AEC industry
- Experience with subcontractor pay applications, lien waivers, and compliance tracking
- General understanding of SaaS platforms and software implementation or onboarding processes
- Strong communication and training skills
- Ability to manage multiple customer engagements
- Experience with construction financial or project management systems such as Sage, CMiC, Viewpoint
Autodesk Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Autodesk and has not been reviewed or approved by Autodesk.
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Leave & Time Off Breadth — Time away is considered expansive, combining discretionary time off for salaried roles, company holidays/Autodays, and a periodic paid sabbatical. These options provide flexibility beyond standard accrual-based PTO.
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Equity Value & Accessibility — Total rewards prominently include RSUs and an employee stock purchase plan with a discount and lookback, alongside annual bonus or commission programs. These elements are available to eligible employees and can materially augment base pay.
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Parental & Family Support — Family-building support includes reimbursement for adoption, surrogacy, IVF/co‑maternity, and fertility benefits, plus dedicated coaching and Cleo resources for parenting and caregiving. These services extend support before, during, and after leave.
Autodesk Insights
What We Do
Autodesk makes software for people who make things. If you’ve ever driven a high-performance car, admired a towering skyscraper, used a smartphone, or watched a great film, chances are you’ve experienced what millions of Autodesk customers are doing with our software. Autodesk gives you the power to make anything. Over 100 million people use Autodesk software like AutoCAD, Revit, Maya, 3ds Max, Fusion 360, SketchBook, and more to unlock their creativity and solve important design, business and environmental challenges. Our software runs on both personal computers and mobile devices and taps the infinite computing power of the cloud to help teams around the world collaborate, design, simulate and fabricate their ideas in 3D. We provide exceptional compensation/benefit packages and we’d love for you to join us. We’re proud to be an equal opportunity employer and we consider all qualified applicants without regard to race, gender, disability, veteran status or other protected category. To see our culture in action, check out #AutodeskLife. We are headquartered in the San Francisco Bay Area and have more than 10,000 employees worldwide.
Why Work With Us
Our work is impactful. Our people are innovative. And our culture is inclusive. As our software shapes new solutions to the world’s biggest challenges, you shape your career path. With us, you lead the way in achieving sustainability, resilient communities, and an equitable workforce. Discover #AutodeskLife.
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