Ameresco, Inc. (NYSE:AMRC) is a leading energy solutions provider dedicated to helping customers reduce costs, enhance resilience, and decarbonize to net zero in the global energy transition. We are a trusted, full-service partner to public sector and government entities, K-12 schools, higher education, utilities, and healthcare customers across the U.S., Canada, the U.K., and Europe.
At Ameresco, we show the way by developing, constructing and operating tailored smart energy efficiency solutions, distributed energy resources, and infrastructure upgrades that drive cost savings, resilience, decarbonization, and innovation. Our comprehensive portfolio is built to address the challenges of today and adapt the future, ensuring long-term sustainability and success for our customers.
Ameresco is currently looking for a Customer Onboarding Specialist (COS) to work with the Customer, Director of Operations, Sales Manager, and Director of Financial Planning and Analysis to complete new project onboarding per Ameresco’s Project Onboarding Standard Operating Procedure. The COS will report to the Director of Financial Planning and Analysis. This position will work remotely.
Responsibilities:
Maintain and manage to completion new projects being onboarded on the Smartsheet© program.
Import customer and project data into AssetPlanner’s Service request support module.
Import contract and budget data into AssetPlanner’s contract planning module.
Create and import all inspection templates into AssetPlanner maintenance dispatcher module.
Perform other duties as assigned.
Minimum Requirements:
Bachelor's Degree in appropriate field of study or equivalent work experience.
Minimum of 2 years of experience in account management/customer interfacing roles.
Additional Qualifications:
Proven organizational and communication skills.
Experience and proven ability to learn new computer programs.
Proven ability to manage multiple projects at a time while paying strict attention to detail and project deadlines.
Excellent verbal and written communications skills.
Solar construction and/or operations and maintenance experience is a plus.
Demonstrated expertise in Microsoft Excel, including complex formula creation to support data entry, analysis, and reporting.
Highly proficient working with Microsoft Office with the ability to quickly learn other computer applications.
Self-motivated and able to thrive in a results-driven environment.
Natural relationship builder with integrity, reliability and maturity.
Ability to prioritize among competing tasks.
Critical thinking and problem-solving skills.
Excellent time and project management skills, while always looking to improve inefficient processes.
Attention to detail and adherence to deadlines.
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Ameresco challenges the brightest, most talented, and creative individuals in the industry by providing an environment that fosters initiative and achievement. We are proud of our comprehensive and competitive employee benefits, including people-oriented insurance, investment, and incentive plans.
All official communications from Ameresco will originate from an @ameresco.com email address. Any correspondence from other domains should be regarded as fraudulent. Please report any suspicious activity to the platform where the issue was encountered. For further inquiries or concerns, please contact us at 1-866-AMERESCO
Ameresco is an Equal Opportunity Employer.
Skills Required
- Bachelor's Degree in appropriate field or equivalent work experience
- Minimum of 2 years of experience in account management/customer interfacing roles
- Proven organizational and communication skills
- Experience and proven ability to learn new computer programs
- Proven ability to manage multiple projects while paying strict attention to detail and deadlines
- Excellent verbal and written communication skills
- Solar construction and/or operations and maintenance experience
- Demonstrated expertise in Microsoft Excel, including complex formula creation
- Highly proficient with Microsoft Office and ability to quickly learn other applications
- Self-motivated and able to thrive in a results-driven environment
- Natural relationship builder with integrity, reliability and maturity
- Ability to prioritize among competing tasks; excellent time and project management skills
- Critical thinking and problem-solving skills; attention to detail and adherence to deadlines
Ameresco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ameresco and has not been reviewed or approved by Ameresco.
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Healthcare Strength — Health coverage includes medical, dental, and vision options, alongside an Employee Assistance Program with mental-health access and wellbeing platforms. Paid time off and leave policies are also described as part of a broader, well-rounded benefits package.
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Retirement Support — Retirement offerings include a 401(k) with a company match that is characterized as relatively strong in several places. An Employee Stock Purchase Plan is also positioned as an additional long-term financial benefit.
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Leave & Time Off Breadth — Time-off provisions include vacation, holidays, sick leave, paid parental or bonding leave, and dedicated paid volunteer time. This breadth can add meaningful value to total rewards beyond base compensation.
Ameresco Insights
What We Do
Ameresco, Inc. (NYSE: AMRC) is an independent, integrated, comprehensive energy efficiency and renewable energy company that is building a sustainable future with public organizations and private enterprise throughout North America and the United Kingdom. Through energy audits, innovative engineering, utility-scale solar farms and deep energy retrofits, Ameresco applies forward-thinking technology to the challenges of controlling emissions, enhancing energy security and shifting toward clean, renewable sources of power.
