The Customer Manager Associate will cover the territory & surrounding area they are hired for in a given market. This position reports to the Retail Sales Manager or Senior Customer Manager. Develops relationships with store managers/personnel to achieve directed short and long-term performance objectives at assigned stores within a geographic territory.
Activities center on wall-to-wall sales coverage including new item speed-to-shelf, schematic compliance, item and pricing surveys, promotion selling and product merchandising, resulting in incremental sales volume. Associate CMs have same selling duties as others in the job family for less complex small and midsize retailers.
Sells promotional programs for displays at independent natural retailers purchasing from distributors.
- Sells incremental quantities for display and TPR based on OI programs through the distributors.
- Develops relationships with store managers and buyers through impeccable communication and follow through.
- Obtains distribution and placement of client new items at independent natural retailers through distributors such as UNFI and/or Kehe.
- Identifies and corrects voids.
- Merchandises manufacturer’s products to obtain best possible shelf placement
- Attends retailer resets when requested.
- Completes audits and pricing surveys in stores as requested.
- Communicates competitive and market activity to management.
- Utilizes supplied technology to report on results.
- Sets and reviews performance against objectives with Sales Manager.
- Bachelor Degree or equivalent work experience
- Sales experience
- Strong interpersonal, organizational and sales skills with the ability to work effectively with team members, peers, management and external customer contacts.
- Home space to store samples that are readily accessible and securely stored.
- Basic Office (Outlook, Excel) functionality comprehension required and proficient in managing Outlook e-mail and calendar, as well as Excel basic workbooks.
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About UsSkills Required
- Bachelor's degree or equivalent work experience
- Sales experience
- Strong interpersonal, organizational, and sales skills
- Ability to work effectively with team members, peers, management, and external customer contacts
- Home space to store samples that are readily accessible and securely stored
- Basic Microsoft Office functionality, including Outlook and Excel
- Proficiency managing Outlook email and calendars and basic Excel workbooks
What We Do
Acosta Group fuses storied expertise, unmatched connectivity and advanced insight to accelerate brand growth – everywhere you sell. Our collective of the most trusted retail, marketing and foodservice agencies is reimagining how people connect with brands at every point in the consumer journey. Comprised of Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services and Product Connections, Acosta Group understands and anticipates evolving consumer needs, fueling accelerated performance to connect tomorrow's commerce today. The collective delivers end-to-end solutions, including headquarter sales services, omnichannel retail solutions, assisted sales and training, integrated marketing, foodservice sales enablement and culinary solutions, and the most advanced data and insights.
