Customer Management Summer Intern

Reposted 6 Days Ago
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Philadelphia, PA
In-Office
Internship
Insurance
The Role
The Customer Management Summer Intern supports the Account Management and Customer Service departments, gaining hands-on experience in the insurance, healthcare, and employee benefits markets while providing service excellence and supporting departmental projects.
Summary Generated by Built In

We’re in this for the greater good at ParetoHealth. Our mission is collective greatness, nothing less will do. Our team is a single force united in the drive to transform employee health benefits.

The company was founded in 2011 to help small and medium-sized businesses fight the rising cost of employee health benefits. We blazed the trail with financing innovations that reduce the risks in self-insurance and deliver significant savings—and we continue to lead with a growing ecosystem of partners and world-class cost control solutions.

But success is measured by more than dollars alone and we measure ours by the good that comes from knowing that every client and all their employees can count on effective, affordable healthcare for years to come.

Please note that ParetoHealth does not provide employment visa sponsorship for this position. Candidates must be authorized to work in the United States without sponsorship both now or in the future.

2026 Summer Internship Information: 

Roles will be posted from 11/10/2025 to 12/5/2025. Interviews with the Talent Team and Hiring Manager will be conducted November-January.

*Please be sure to apply to the internship(s) which align with your major, your personal interests and desired career path.   Thank you!

Position Summary:

The Customer Management Interns at ParetoHealth Support our Account Management and Customer Service departments, gaining hands-on experience and knowledge in the insurance industry, including the healthcare and the employee benefits markets.  

Ask anyone at ParetoHealth who the unsung heroes are, and nine times out of 10 “the customer management team” will be the swift and heartfelt response. The Customer Management Team at Pareto is the primary liaison for Pareto’s growing client base and helps connect vetted consultants to innovative benefits financing and cost management solutions. Together, we serve mid-sized employers looking for a better way. 
   
Competitive candidates will be smart, personable, quantitative, and detail oriented. Bonus points for applicants who are quick—to learn, laugh, and make an impact within a nimble organization with big plans. In return, Pareto offers a casual and fun work environment, full of people who take the company mission—but not themselves—incredibly seriously. 

Competencies desired: 

  • Strong Communication skills 
  • Cross-Functional Collaboration
  • Customer experience work      
  • Attention to Detail
  • Interest in Project Management    
  • Microsoft Office Applications 

Key Responsibilities:

  • Support departmental projects for Customer Management team including operations, service, research, shadowing, etc.
  • Assist with and engage in professional development learning.
  • Provide service excellence to internal departments and leaders.
  • Work in a conscientious, consistent, and thorough manner. 

About you:  

  • Preferred majors include Business Administration, Sales, Healthcare Administration, or related fields.
  • Ability to work in our Philadelphia, PA office beginning in June through August.
  • Must be a Junior, or Senior attending an accredited College or University. 
We are guided by our values:

Fire in the belly

The drive to learn, to improve, and to deliver outstanding value every day.

See the field

The ability to see the big picture and prepare to meet tomorrow’s needs.

Get it done right

The passion to produce at higher rates and to the highest standards.

For the greater good

A united community creating better health benefit solutions for all.

Please note that any communication from our recruiters and hiring managers at ParetoHealth about a job opportunity will only be made by a ParetoHealth employee with an @paretohealth.com address. ParetoHealth does not conduct text message or chat-based interviews. Any other email addresses, agencies, or forums may be phishing scams designed to obtain your personal information. We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the ParetoHealth People Ops Team with an @paretohealth.com email address.Disclosures:ParetoHealth is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.California Applicants:  See Pareto’s CCPA Notice of Collection for California Employees and Applicants for information about how Pareto Captive Services, LLC, Pareto Health, LLC, and Pareto Underwriting Partners, LLC, together with their respective subsidiaries (collectively, “Pareto”) collects and uses personal information submitted by employment applicants.

Top Skills

Microsoft Office Applications
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The Company
HQ: Philadelphia, PA
149 Employees
Year Founded: 2011

What We Do

ParetoHealth is the largest health benefits captive in the country, with over $3B in healthcare benefits at hand, $800M in stop-loss premium under management, and over 600,000 covered lives.

Our turnkey employee health benefit solution offers groundbreaking innovations in self-insurance with multi-year protection. With the purchasing power of a Fortune 500 company, we help small and medium-sized businesses take control of their healthcare spending and reduce risk.

ParetoHealth is pulling an industry out of its past and into a future with more predictability, transparency, control, and actionable insights.

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