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Job Description:
As a Customer Logistics Representative, you are responsible for translating customer requests into concrete (internal) action points within the existing procedures. You are in daily contact with Sales & Carriers about incoming orders, questions and complaints about processed transport orders. You validate the invoicing, create reports and attend meetings with other departments.What will you do?In this role, you will be responsible for:Lead end-to-end execution of inbound and outbound truck planning, scheduling, follow up and coordination of all transports within Europe, FTL and LTL. Translating the customer's requests into concrete (internal) action points of existing procedures. Proactively informing our internal and external stakeholders. Maintaining a good relationship with our (external) transporters. The administrative processing of transport, documents and proof of delivery. Monitoring carrier and site performance metrics against SLA requirements and coordinating with the appropriate team to resolve delays and remove blockers Develop, update, and maintain Standard Operating Procedures (SOPs) for assigned processes and tasks.Support departmental operations and cross-functional initiatives by Initiating and implementing improvement proposals using the LEAN methodologyWhat will you bring?To be successful in this role, you will need:Preferably an education in logistics, transport or supply chain. To have relevant work experience in a similar position in Logistics and Transport. Full-time availability from 9.30 am – 6.00 pm. Good communication skills, both oral and written, and a good command of the Spanish and English language. Experience working in Microsoft Office. Experience with international transport, customs and export is an advantage.Skills Required
- Experience in logistics and transport
- Good communication skills in Spanish and English
- Full-time availability
- Experience with international transport, customs, and export
Ingram Micro Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ingram Micro and has not been reviewed or approved by Ingram Micro.
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Strong & Reliable Incentives — Feedback suggests bonus eligibility is common and commission structures can lift total earnings in sales roles. Pay is described as solid and reliably on time in many contexts.
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Healthcare Strength — Feedback suggests the health offering is comprehensive, with multiple medical options including a copay-only plan and an HSA plan with employer funding. Wellness programs, pharmacy support, and an EAP reinforce the package.
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Retirement Support — Feedback suggests retirement support includes a 401(k) with company match and automatic savings features. This provides a structured foundation for long-term savings.
Ingram Micro Insights
What We Do
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead.
