The Role
The Customer Logistics Representative manages customer requests, coordinates transport planning, validates invoicing, creates reports, and maintains stakeholder relationships. They utilize LEAN methodology to improve departmental operations and document processes.
Summary Generated by Built In
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
As a Customer Logistics Representative, you are responsible for translating customer requests into concrete (internal) action points within the existing procedures. You are in daily contact with Sales & Carriers about incoming orders, questions and complaints about processed transport orders. You validate the invoicing, create reports and attend meetings with other departments.What will you do?In this role, you will be responsible for:Lead end-to-end execution of inbound and outbound truck planning, scheduling, follow up and coordination of all transports within Europe, FTL and LTL. Translating the customer's requests into concrete (internal) action points of existing procedures. Proactively informing our internal and external stakeholders. Maintaining a good relationship with our (external) transporters. The administrative processing of transport, documents and proof of delivery. Monitoring carrier and site performance metrics against SLA requirements and coordinating with the appropriate team to resolve delays and remove blockers Develop, update, and maintain Standard Operating Procedures (SOPs) for assigned processes and tasks.Support departmental operations and cross-functional initiatives by Initiating and implementing improvement proposals using the LEAN methodologyWhat will you bring?To be successful in this role, you will need:Preferably an education in logistics, transport or supply chain. To have relevant work experience in a similar position in Logistics and Transport. Full-time availability from 9.30 am – 6.00 pm. Good communication skills, both oral and written, and a good command of the Spanish and English language. Experience working in Microsoft Office. Experience with international transport, customs and export is an advantage.Skills Required
- Experience in logistics and transport
- Good communication skills in Spanish and English
- Full-time availability
- Experience with international transport, customs, and export
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead.
