The Customer Innovation & Transformation (CI&T) Intern will support strategic initiatives that improve customer experience, commercial effectiveness, and business processes across IDT. This role offers exposure to cross-functional teams, continuous improvement methodologies, customer-focused innovation, and digital transformation projects. The successful intern will complete a strategic project and present recommendations to business leaders while gaining practical exposure to customer experience, commercial excellence, and business transformation.
This position reports to the Director, Customer Innovation & Transformation and is part of the Customer Innovation & Transformation (CI&T) Team located in Coralville, Iowa.
In this role, you will have the opportunity to:
- Support commercial excellence and business transformation initiatives across IDT.
- Conduct data analysis and process mapping to identify opportunities for improvement.
- Participate in customer journey mapping and continuous improvement activities.
- Collaborate cross-functionally with commercial, operations, and digital functions.
- Deliver project findings and recommendations to leadership.
The essential requirements of the job include:
- Currently pursuing a Bachelor's Degree in Business Administration, Data Analytics, Information Systems, Systems Engineering, Marketing, or a related field.
- Completed coursework in at least one of the following areas: data analytics, statistics, process improvement, project management, or customer experience.
- Demonstrated analytical experience through coursework, internships, research projects, or student leadership activities.
- Demonstrated written and verbal communication skills through presentations, coursework, leadership roles, or project participation.
- Proficiency in Microsoft Excel (e.g., pivot tables, data analysis, charting) and Microsoft PowerPoint.
It would be a plus if you also possess previous experience in:
- Process improvement, Lean, Six Sigma, or continuous improvement methodologies.
- Data visualization tools such as Power BI, Power Apps/Power Automate.
- AI, automation, customer experience, or business transformation projects.
The hourly rate for this role is $28.00/hr. This is the rate that we in good faith believe is the rate of possible compensation for this role at the time of this posting. This rate may be modified in the future.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
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We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or [email protected].
Skills Required
- Currently pursuing a Bachelor's Degree in Business Administration, Data Analytics, Information Systems, Systems Engineering, Marketing, or a related field
- Completed coursework in data analytics, statistics, process improvement, project management, or customer experience
- Demonstrated analytical experience through coursework, internships, research projects, or student leadership activities
- Demonstrated written and verbal communication skills through presentations, coursework, leadership roles, or project participation
- Proficiency in Microsoft Excel, including pivot tables, data analysis, and charting
- Proficiency in Microsoft PowerPoint
- Experience with process improvement, Lean, Six Sigma, or continuous improvement methodologies
- Experience with data visualization tools such as Power BI, Power Apps, or Power Automate
- Experience with AI, automation, customer experience, or business transformation projects
Danaher Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Danaher Corporation and has not been reviewed or approved by Danaher Corporation.
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Healthcare Strength — Healthcare coverage is described as comprehensive, including medical plan options alongside dental, vision, life, disability, and mental health support. Wellness initiatives and support programs such as an EAP and vaccination or fitness offerings add breadth beyond core insurance.
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Retirement Support — Retirement benefits include a 401(k) plan with employer matching and options such as pre-tax and Roth contributions. Broader financial rewards such as performance bonuses and access to equity or an employee stock purchase plan are also described.
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Parental & Family Support — Parental leave and family-building support are described as available, including maternity and paternity leave and fertility assistance. Childcare and eldercare support are also highlighted as part of the overall package.
Danaher Corporation Insights
What We Do
Danaher is a global science and technology innovator committed to helping our customers solve complex challenges and improve quality of life around the world. A global network of more than 25 operating companies, we drive meaningful innovation in some of today’s most dynamic industries through our operating companies in four strategic platforms: Life Sciences, Diagnostics, Water Quality and Product Identification. The engine at the heart of our success is the Danaher Business System (DBS), a set of tools that enables continuous improvement around lean, growth and leadership. Through the ingenuity of our people, the power of DBS and the impact of our meaningful technologies, we help realize life’s potential in ourselves and for those we serve.
