At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The PositionRoche is a global healthcare company offering exceptional career paths for outstanding professionals to be inspired and empowered. Talents like you will make an impact that matters for society. We are continuously expanding and offer hybrid work arrangements with exciting opportunities to join our transforming team at Roche Diagnostics.
Grow with us and be part of a company where purpose, diversity, flexibility, equal opportunity, and benefits meet to create an amazing workplace for you.
About the Customer Innovation & Consulting Partner:
You will be reporting to Customer Innovation & Consulting Lead and this role required to have deep understanding and experience with In-Vitro Diagnostics Solutions and technology trends in the Healthcare industry and also will focus on strategic innovative products by
Implementation, training and support the digital solution product
Healthcare consulting for key stakeholders both external and internal with the aim of driving the transformation of Healthcare systems
Digital product marketing in the Malaysia market.
In this position, you will be in a key role to help shape and enable the Roche Diagnostics Malaysia strategy, and contribute to the overall Roche Diagnostics vision.
You demonstrate personal purpose around improving the healthcare ecosystem thinking from an enterprise level, beyond boundaries and borders, to bring the best possible outcomes to the health environment; creating better health outcomes for more patients faster, and by bringing a strong entrepreneurial mentality with outstanding partnering capabilities.
As a qualified Partner, you:
Proactively drives for continuous improvement and simplification of processes across the Digital IT support spectrum & get the good practices for Digital Solutions implementations.
Able to analyze data generated from digital solutions and provide insights/action recommendations from the data analysis.
Deliver consultancy services to the customers by providing the brief, reviewing the draft or drafting proposals and providing input.
Create mutually beneficial business partnerships/arrangements with the customers by identifying, researching, analyzing and making recommendations and negotiating strategic alliances
Drive new business by identifying, analyzing and comparing alternative opportunities for entering new markets and adopting new consulting services
Create a shared vision with the customer team by supporting them with change management and implementation
Resolve complex customer problems by looking beyond existing methodologies and own discipline to define and facilitate implementation of solutions
Analyses the evolving market environment, develops the strategy such as customer segmentations, positioning, branding, messaging, PR/communications, pricing strategy and ensures effective rollout of strategy to the marketplace.
Assist in the development of a yearly Marketing Plan which outlines marketing strategies and development and implementation of business strategies to achieve profitable relationships and identify potential opportunities with major accounts across the Business Area.
What can you bring to our team:
Passion for the healthcare industry –good understanding of how the healthcare industry operates and the unique characteristics of the industry ecosystem
Experience and success in negotiating complex deals & partnerships with customers and partners
Consistent record of building collaborative relationships with peers and teams, helping cross functional teams address strategic opportunities and solve problems across the organization
Management of complex projects with ambitious milestones in high pressure circumstances
Preferable with medical laboratory experience and digital Solutions knowledge and implementation experience
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
Skills Required
- Deep understanding and experience with in-vitro diagnostics solutions and healthcare technology trends
- Healthcare industry knowledge, including how healthcare ecosystems operate
- Experience and success negotiating complex deals and partnerships
- Track record of building collaborative relationships and solving strategic organizational problems
- Experience managing complex projects with ambitious milestones in high-pressure circumstances
- Medical laboratory experience
- Digital solutions knowledge and implementation experience
Roche Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Roche and has not been reviewed or approved by Roche.
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Retirement Support — U.S. materials describe a 401(k) with both matching and an additional company contribution, supported by formal plan documents and true‑up features. This structure is positioned as a standout element of the total package, particularly at Genentech.
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Leave & Time Off Breadth — Time‑off provisions include substantial vacation, a year‑end shutdown, and a paid six‑week sabbatical after six years. These elements indicate a recharge‑oriented approach within the U.S. offering.
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Healthcare Strength — Company materials emphasize comprehensive medical, dental, vision, and mental‑health resources alongside well‑being programs. Benefits pages consistently highlight breadth across core health coverage elements.
Roche Insights
What We Do
Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management. Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI).
