Customer Information Coordinator
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Are you an administrative professional with an eye for detail and strong problem-solving skills? Join Uline as a Customer Information Coordinator and play a key role in keeping customer records accurate and up to date. Use your research skills to resolve account discrepancies and ensure customer contact details are accurate across Uline.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
Review Uline’s customer accounts to ensure information is accurate and complete.
Research and resolve customer account discrepancies, including account names, addresses and demographic information.
Organize customer accounts according to department standards and Standard Industrial Classification (SIC) codes.
Effectively communicate with customers through email and phone to verify and update account information.
Minimum Requirements
Bachelor’s degree.
1+ years of office or administrative experience.
Proficient in Microsoft Excel and Word.
Strong communication, organizational and problem-solving skills.
Ability to work independently with outstanding accuracy and attention to detail.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
On-site café and first-class fitness center with complimentary personal trainers.
Over four miles of beautifully maintained walking trails.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
Skills Required
- Bachelor's degree
- At least 1 year of office or administrative experience
- Proficiency in Microsoft Excel and Microsoft Word
- Strong communication skills
- Strong organizational skills
- Strong problem-solving skills
- Ability to work independently
- Outstanding accuracy and attention to detail
Uline Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uline and has not been reviewed or approved by Uline.
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Strong & Reliable Incentives — Annual bonuses and profit sharing are consistently highlighted as meaningful parts of total compensation. These incentives are described as a major plus that materially boosts overall pay for many roles.
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Retirement Support — A 401(k) match with immediate vesting at a strong level is repeatedly described as part of the package. This feature is portrayed as a standout financial benefit supporting long‑term savings.
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Healthcare Strength — Healthcare is characterized as complete and highly competitive, complemented by FSA options and an EAP. Employee‑only medical coverage is often described as strong.
Uline Insights
What We Do
Uline is North America's leading distributor of shipping, packaging and industrial supplies. Our family-owned company is committed to providing businesses with the highest quality, in-stock products and an exceptional customer experience. Uline’s dedicated team of employees make this possible, working together to ensure fast, reliable delivery and legendary customer service
