Are you a people person who enjoys staying busy, solving problems, and keeping everything running smoothly?
HANSONS is hiring a Customer Experience Coordinator to help homeowners enjoy a great experience from their first appointment through project completion!
You'll coordinate schedules, communicate with customers and internal teams, and help keep daily operations organized.
No construction experience needed — we'll train you!
Starting pay is $20–$22/hour based on experience and qualifications.
Health benefits after 30 days
401(k) with company match after 90 days
Holiday pay after 30 days
PTO with unlimited rollover of unused accrued hours
Paid training and career growth opportunities
Supportive team and fun company culture
Provide friendly, professional customer service and project updates.
Schedule installations and measurement appointments.
Coordinate with customers, installers, technicians, sales teams, and managers.
Manage scheduling changes and help resolve customer concerns.
Process customer payments, checks, and deposits.
Maintain accurate project documentation and records.
Order office and sales supplies.
Support daily office operations and project completion.
1+ year of customer service, scheduling, or administrative experience
Excellent communication and interpersonal skills
Strong organization, multitasking, and attention to detail
Positive, professional, and solutions-focused attitude
Comfortable managing changing priorities
Basic computer and Microsoft Office skills
High school diploma or GED
Must be at least 18 years old
Customer service, hospitality, scheduling, dispatching, and administrative backgrounds are welcome!
No home improvement experience required.
If you love helping people, staying organized, and making things happen, we'd love to meet you!
Apply today and help HANSONS deliver a 5-star customer experience!
#HansonsHP
Skills Required
- At least 1 year of customer service, scheduling, or administrative experience
- Excellent communication and interpersonal skills
- Strong organization, multitasking, and attention to detail
- Positive, professional, and solutions-focused attitude
- Ability to manage changing priorities
- Basic computer and Microsoft Office skills
- High school diploma or GED
- Must be at least 18 years old
What We Do
1-800 Hansons is a residential home-improvement and remodeling provider serving homeowners across several U.S. states. Its direct-to-consumer offering includes replacement windows, roofing, siding, gutters and gutter guards, plus bathtub and shower products and one-day bath solutions. The company provides installations for these exterior and interior upgrades, emphasizes customer service, and reports having served more than 180,000 customers through its home-improvement services.
