Together with your team, you will be responsible for delivering outstanding customer service and driving commercial growth by managing the end-to-end shipment lifecycle. Your role will involve building strong relationships with customers, identifying new business opportunities, and ensuring smooth coordination across internal teams and global service centers. You will act as a trusted advisor, combining operational expertise with a commercial mindset to create value for our customers.
What we offer you
• An exciting opportunity in a fast-paced and internationally expanding logistics environment
• A collaborative team of engaged professionals with diverse backgrounds
• Flexibility to work from home several days per week
• A competitive compensation package including performance-based annual bonus
Key responsibilities
• Deliver a positive customer experience by managing the full shipment lifecycle and resolving service issues
• Build and maintain strong relationships with customers and internal stakeholders, including offshore service teams
• Understand customer business drivers and tailor solutions to meet their needs
This is how you reach your goal
• Strategic and commercially driven mindset
• Strong prioritization skills and sense of urgency for time-critical tasks
• Ability to work independently while thriving in a cross-functional team environment
• Proactive and solution-oriented approach
• Comfortable working in a dynamic and international business landscape
• Strong communication skills in both Turkish and English
Your profile
You are passionate about delivering exceptional customer service and driving commercial success. You thrive in a fast-paced logistics environment and enjoy solving challenges with a customer-first mindset. Your ability to communicate clearly and prioritize effectively makes you a reliable partner for both customers and colleagues.
Moreover, you:
• Have experience in export/import operations within the logistics industry
• Demonstrate a strong commercial mindset and experience in customer-facing roles
• Are proficient in MS Office, especially Outlook and Excel
• Speak and write Turkish and English fluently
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].
Skills Required
- Experience in export/import operations within the logistics industry
- Experience in customer-facing roles with a commercial mindset
- Proficiency in MS Office, especially Outlook and Excel
- Fluent written and spoken Turkish and English
- Strong communication and relationship-building skills
- Ability to prioritize, work independently, and thrive in cross-functional teams
- Proactive, solution-oriented approach and comfort in a dynamic international environment
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What We Do
A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society. ALL THE WAY is our commitment to connect the world so that everyone has both the possibility and the ability to trade, grow and thrive. The company employs roughly 110.000 employees across operations in 130 countries.
