Location(s)Oxford, UK - Oxford Immunotec
About Us
Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health.
Find your future at Revvity
The Laboratory Operations department offers routine testing service for the analysis of T-cells to aid in the diagnosis of, and investigation of infectious diseases using the company’s own T-SPOT technology as well as innovative research techniques. The Oxford Diagnostic Laboratory (ODL) within the Laboratory Operations department provides a UKAS accredited routine diagnostic service to UK clinical services. This position is a member of the Customer Experience Team with the Laboratory Operations department and is specifically responsible for supporting the routine testing service.
This role is a 9 month Fixed Term Contract (FTC) and has an expectation of 5 days per week on-site.
Role Description
The role will be responsible for laboratory support and administration support to the Laboratory Operations department.
Data input into the Service’s Laboratory Information System (LIS), with other administrative duties as directed.
General administration duties to ensure the efficient running of the Laboratory Operations department (filing, scanning, answering customer queries, re-sending results).
Answering queries from customers via telephone and email.
Contacting customers with any queries arising from sample booking in (e.g. date of blood collection).
Role Requirements
Essential qualifications, skills and abilities
Knowledge of Windows and Office based applications: Word, Excel, PowerPoint.
Ability to organize and prioritize work loads
Capable of handling multiple tasks at the same time
Previous experience of working within a customer service environment
Desirable Technical skills and abilities
Educated to A-Level standard or equivalent experience
Previous experience and/or understanding within a healthcare, diagnostic and/or pharmaceutical industry or similar
What we offer:
Purposeful work environment
Dynamic culture in which customers are at the forefront
Being part of a highly qualified team that is committed to excellence
Access to cutting-edge expertise through which you can make positive impact in the world around us
Skills Required
- Knowledge of Windows and Office based applications: Word, Excel, PowerPoint
- Ability to organize and prioritize workloads
- Capable of handling multiple tasks at the same time
- Previous experience of working within a customer service environment
- Educated to A-Level standard or equivalent experience
- Previous experience and/or understanding within a healthcare, diagnostic and/or pharmaceutical industry or similar
Revvity Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Revvity and has not been reviewed or approved by Revvity.
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Healthcare Strength — Health, dental, and vision coverage, along with HSA options, are presented as competitive within a comprehensive package. These medical benefits are a relative bright spot even when other compensation elements draw criticism.
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Retirement Support — A 401(k) with company match is included, supporting long‑term savings. Retirement programs are listed as part of the core total rewards.
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Leave & Time Off Breadth — Paid time off, parental benefits, and a separate compassionate care leave expand time‑off options beyond standard PTO. This breadth offers flexibility for caregiving and life events.
Revvity Insights
What We Do
At Revvity, “impossible” is inspiration, and ""can't be done"" is a call to action. Revvity provides health science solutions, technologies, expertise and services that deliver complete workflows from discovery to development, and diagnosis to cure. Revvity is revolutionizing what’s possible in healthcare, with specialized focus areas in translational multi-omics technologies, biomarker identification, imaging, prediction, screening, detection and diagnosis, informatics and more. With more than $3 billion in revenue and over 11,000 employees, Revvity serves customers across pharmaceutical and biotech, diagnostic labs, academia and governments. It is part of the S&P 500 index and has customers in more than 190 countries. Learn more at www.revvity.com
