Por que se juntar a nós?
Você fará parte de uma equipe Comercial e de Customer Success dinâmica, com forte impacto direto na experiência do cliente e nos resultados da empresa. Essa posição é essencial para garantir eficiência operacional, qualidade nas entregas e suporte estratégico aos times de vendas.
Aqui, você terá a oportunidade de:
Trabalhar de forma colaborativa com áreas como Vendas, Customer Service, Supply Chain e Finanças.
Desenvolver habilidades analíticas e operacionais em um ambiente orientado a dados.
Contribuir diretamente para a melhoria de processos e crescimento do negócio.
Ganhar visibilidade e potencial de crescimento dentro da área comercial.
O que você fará?
Responsável pelo recebimento, análise crítica, validação e processamento de pedidos da carteira de clientes, garantindo que as informações comerciais, técnicas e logísticas estejam alinhadas às propostas aprovadas e aos procedimentos internos;
Atuar como ponto focal entre clientes, equipe comercial, áreas técnicas, logística e demais departamentos;
Manter o cadastro de clientes atualizado nos sistemas;
Garantir que todos os documentos e históricos de negociação estejam devidamente registrados;
Gestão de pedidos em carteira;
Esclarecer dúvidas e pendências dos pedidos com representantes e clientes;
Apoiar auditorias internas e garantir conformidade com os procedimentos do Sistema de Gestão da Qualidade;
Atuar em parceria com a equipe de Customer Success, oferecendo suporte operacional;
Garantir uma experiência positiva e consistente para clientes internos e externos.
O que você traz?
Requisitos essenciais:
Experiência prévia em suporte comercial, atendimento ao cliente, customer service ou área similar
Familiaridade com processos de pedidos, propostas e rotinas comerciais
Conhecimento em Excel (nível intermediário ou superior)
Boa comunicação e organização para lidar com múltiplas demandas
Capacidade analítica e atenção aos detalhes.
Diferenciais:
Experiência com CRM (Salesforce ou similares)
Vivência com sistemas ERP (SAP, Oracle, TOTVS etc.)
Experiência com contratos comerciais ou gestão de pedidos
Inglês intermediário
Formação:
Ensino superior completo ou em andamento (Administração, Gestão Comercial, Marketing, Engenharia, Economia ou áreas correlatas)
Competências comportamentais:
Proatividade e senso de responsabilidade
Foco no cliente
Organização e gestão de prioridades
Trabalho em equipe e colaboração
Flexibilidade e adaptabilidade
O que você vai encontrar aqui?
Ambiente colaborativo e orientado a resultados
Oportunidades de desenvolvimento e crescimento profissional
Exposição a diferentes áreas do negócio
Cultura que valoriza melhoria contínua e inovação
Pacote de benefícios competitivo (vale-refeição, assistência médica, etc.)
Modelo de trabalho flexível (quando aplicável)
Compromisso com inclusão
Valorizamos a diversidade e incentivamos candidaturas de pessoas com diferentes vivências, experiências e perspectivas. Se você atende a maioria dos requisitos, mas não todos, recomendamos que se candidate — queremos conhecer você.
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About UsFortive Corporation Overview
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
About the TeamSkills Required
- Previous experience in commercial support, customer service, customer success, or a similar area
- Familiarity with order-processing, proposals, and commercial routines
- Intermediate or higher Excel proficiency
- Strong communication and organizational skills for managing multiple demands
- Analytical ability and attention to detail
- Completed or in-progress higher education in Administration, Commercial Management, Marketing, Engineering, Economics, or a related field
- Experience with CRM systems such as Salesforce or similar
- Experience with ERP systems such as SAP, Oracle, or TOTVS
- Experience with commercial contracts or order management
- Intermediate English proficiency
Fortive Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fortive and has not been reviewed or approved by Fortive.
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Parental & Family Support — Parental leave is fully paid for 12 weeks for all parents, with fertility coverage via Progyny and generous adoption/surrogacy support. Backup child and adult care plus inclusive eligibility extend support across diverse family structures.
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Healthcare Strength — Multiple PPO and HSA medical options include telemedicine and second-opinion services, alongside robust mental-health access through Spring Health with no‑cost therapy sessions. The breadth of medical and behavioral health resources is highlighted as a strength.
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Retirement Support — The 401(k) provides a competitive employer match each pay period, with an additional company retirement contribution after one year of service. Financial wellness tools and an employee stock purchase plan further bolster long‑term savings.
Fortive Insights
What We Do
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth.
