Customer Engineer

Posted 5 Days Ago
Be an Early Applicant
Singapore, SGP
In-Office
Mid level
Artificial Intelligence • Semiconductor • Manufacturing
The Role
Install, maintain, troubleshoot, and upgrade semiconductor customer equipment. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Use diagnostics and digital analytics, coordinate with customers, mentor junior engineers, and ensure safety and clean-room protocols.
Summary Generated by Built In

Who We Are


Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.


What We Offer


Location:

Singapore,SGP

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits



As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

Role Responsibilities: 

  • Install, maintain, and upgrade customer equipment

  • Apply basic diagnostic techniques to assess equipment and address technical issues, with assistance from Senior Field Service Engineers [Customer Engineers]

  • Collaborate with Senior Field Service Engineers [Customer Engineers] and/or the customer to understand roadmaps, process flows, inflection points, requirements, and business challenges 

  • Train and mentor junior Field Service Engineers [Customer Engineers]

  • Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems

  • Coordinate and communicate directly with customers

  • Fulfill additional duties, as assigned by manager.

Minimum Qualifications: 

  • Bachelor Degree of Engineering in Mechanical, Electrical/Electronics, Computer and any relevant semiconductor engineering degree.

  • 4-7 years of work experience in semiconductor industry or other equipment support industry

  • Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, thermodynamics and/or laser/metrology system.

  • Strong knowledge of hand tools and their appropriate usage, including digital multimeters

  • Effective written and verbal communication skills

  • Basic knowledge of Microsoft Excel, Word, and PowerPoint 

  • The ability to obtain a passport, if travel is required.

  • Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols

Physical Requirements: 
This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.  Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields. 

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 20% of the Time

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Skills Required

  • Bachelor Degree in Mechanical, Electrical/Electronics, Computer, or relevant semiconductor engineering
  • 4-7 years work experience in semiconductor industry or equipment support
  • Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, thermodynamics and/or laser/metrology systems
  • Strong knowledge of hand tools and appropriate usage, including digital multimeters
  • Effective written and verbal communication skills
  • Basic knowledge of Microsoft Excel, Word, and PowerPoint
  • Ability to obtain a passport if travel is required
  • Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols
  • Ability to perform physical tasks: walking/standing long periods, work in tight spaces, lift up to 35 lbs, use PPE and hand/power tools

Applied Materials Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Applied Materials and has not been reviewed or approved by Applied Materials.

  • Healthcare Strength Company materials emphasize comprehensive medical, dental, vision, mental health, and wellness programs for employees and families, with coverage beginning on day one in many cases. On-site or virtual care options at major campuses further reinforce the breadth of support.
  • Leave & Time Off Breadth Exempt employees are offered a Flexible Time Off program and U.S. teams observe 11 paid company holidays. These policies are consistently highlighted across official benefits summaries.
  • Equity Value & Accessibility An Employee Stock Purchase Plan is widely available and presented as a core part of the U.S. package, alongside equity grants in many roles. These ownership elements are positioned as meaningful contributors to total rewards.

Applied Materials Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Santa Clara, CA
23,282 Employees
Year Founded: 1969

What We Do

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible a better future.

Similar Jobs

Cloudflare Logo Cloudflare

Senior Customer Engineer, Shenzhen

Cloud • Information Technology • Security • Software • Cybersecurity
Remote or Hybrid
2 Locations
4400 Employees

Cloudflare Logo Cloudflare

Senior Customer Engineer, Hong Kong (Pre-sales)

Cloud • Information Technology • Security • Software • Cybersecurity
Remote or Hybrid
2 Locations
4400 Employees

Applied Materials Logo Applied Materials

Customer Engineer

Artificial Intelligence • Semiconductor • Manufacturing
In-Office
Singapore, SGP
23282 Employees

Applied Materials Logo Applied Materials

Customer Engineer

Artificial Intelligence • Semiconductor • Manufacturing
In-Office
Singapore, SGP
23282 Employees

Similar Companies Hiring

Legora Thumbnail
Artificial Intelligence • Legal Tech • Software
New York, New York
700 Employees
Hanover Park Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
42 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account