Customer Engineer

Posted 4 Days Ago
Be an Early Applicant
Singapore, SGP
In-Office
Junior
Artificial Intelligence • Semiconductor • Manufacturing
The Role
Installs, maintains, troubleshoots, and upgrades semiconductor equipment at customer sites. Performs preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems; uses digital analytics and diagnostic techniques; collaborates with senior engineers; and communicates directly with customers. The role requires extensive physical activity in cleanroom environments, adherence to safety procedures, and use of personal protective equipment and hand tools.
Summary Generated by Built In

Who We Are


Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.


What We Offer


Location:

Singapore,SGP

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits



As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

Role Responsibilities: 

  • Collaborate with Senior Field Service Engineers [Customer Engineers] in installing, maintaining, and upgrading customer equipment
  • Use digital analytics for troubleshooting 
  • Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers [Customer Engineers]
  • Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)
  • Coordinate and communicate directly with customers
  • Fulfill additional duties, as assigned

Minimum Qualifications: 

  • Completion of an Associate degree, military technical training, field service experience, or trade certification 
  • Basic mechanical aptitude
  • Willing to learn and interpret electrical and mechanical schematics
  • Experience diagnosing and resolving basic technical challenges
  • Effective written and verbal communication skills
  • Basic knowledge of Microsoft Excel, Word, and PowerPoint 
  • Possession of a valid driver’s license and the ability to obtain a passport, if travel is required.
  • Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols.

Preferred Qualifications: 

  • 1–2 years of work experience in customer/field service support, or a related technical field
  • Associate degree in electronics or engineering technologies
  • Knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamics
  • Familiarity with hand tools and their appropriate usage, including digital multimeters

Physical Requirements: 
This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields. 

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Not Specified

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Skills Required

  • Associate degree, military technical training, field service experience, or trade certification
  • Basic mechanical aptitude
  • Willingness to learn and interpret electrical and mechanical schematics
  • Experience diagnosing and resolving basic technical challenges
  • Effective written and verbal communication skills
  • Basic knowledge of Microsoft Excel, Word, and PowerPoint
  • Valid driver's license
  • Ability to obtain a passport if travel is required
  • Ability to meet on-site safety, environmental, and COVID-19 requirements
  • 1-2 years of customer or field service support experience, or related technical experience
  • Associate degree in electronics or engineering technologies
  • Knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamics
  • Familiarity with hand tools, digital multimeters, and appropriate tool usage

Applied Materials Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Applied Materials and has not been reviewed or approved by Applied Materials.

  • Healthcare Strength Company materials emphasize comprehensive medical, dental, vision, mental health, and wellness programs for employees and families, with coverage beginning on day one in many cases. On-site or virtual care options at major campuses further reinforce the breadth of support.
  • Leave & Time Off Breadth Exempt employees are offered a Flexible Time Off program and U.S. teams observe 11 paid company holidays. These policies are consistently highlighted across official benefits summaries.
  • Equity Value & Accessibility An Employee Stock Purchase Plan is widely available and presented as a core part of the U.S. package, alongside equity grants in many roles. These ownership elements are positioned as meaningful contributors to total rewards.

Applied Materials Insights

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The Company
HQ: Santa Clara, CA
23,282 Employees
Year Founded: 1969

What We Do

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible a better future.

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