Customer Engagement Specialist

Posted 9 Days Ago
Be an Early Applicant
Spokane Valley, WA, USA
In-Office
18-20 Hourly
Entry level
Real Estate
The Role
Handle inbound and outbound customer calls to schedule appointments, provide excellent service, and build rapport. Maintain accurate CRM records, meet daily activity goals (150+ calls), participate in training and coaching, pursue commission opportunities, and work closely with leadership to improve performance.
Summary Generated by Built In
Customer Engagement Specialist

📍 Spokane Valley, WA

💰 $18–$20 Per Hour (Depending on Experience) + Commission + BenefitsEarn Great Pay • Weekly Bonuses • Growth Opportunities • Positive Team Environment

Are you energetic, motivated, and great with people? Looking for a career where your hard work is recognized and rewarded?

We're looking for a Customer Engagement Specialist to join our growing team! This isn't your typical call center job. We provide hands-on training, one-on-one coaching, and a supportive team environment where you can develop valuable skills and build a long-term career.

What We Offer

✅ $18–$20 per hour based on experience

✅ Additional Commission Opportunities

✅ Full Benefits Package

✅ Paid Training

✅ Supportive Team Culture

✅ Modern Workstation with Adjustable Sit/Stand Desk

✅ Personal Locking Cabinet

✅ Sundays & Mondays Off

Schedule
  • Tuesday – Thursday:10 AM-7 PM
  • Friday & Saturday: 8 AM – 5:00 PM
  • Sunday & Monday: OFF
What You'll Do
  • Connect with customers through inbound and outbound calls
  • Schedule appointments and provide excellent customer service
  • Build rapport and create positive customer experiences
  • Maintain accurate customer information in our CRM system
  • Meet daily activity goals (150+ calls per day)
  • Work closely with leadership to improve performance and grow professionally
What We're Looking For

✔ Positive attitude and strong work ethic

✔ Coachable and eager to learn

✔ Excellent communication skills

✔ Strong time management abilities

✔ Comfortable using computers and learning new software

✔ High School Diploma or GED required

✔ CRM experience is a plus, but not required

No Experience? No Problem!

We are willing to train the right person. If you're dependable, motivated, and ready to grow, we want to meet you.

Apply today and join a company that values your effort, invests in your success, and rewards top performers!

Skills Required

  • Positive attitude and strong work ethic
  • Coachable and eager to learn
  • Excellent communication skills
  • Strong time management abilities
  • Comfortable using computers and learning new software
  • High School Diploma or GED
  • CRM experience
  • Meet daily activity goals (150+ calls per day)
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The Company
HQ: Hot Springs, AR
81 Employees
Year Founded: 1999

What We Do

Bath Planet of Western PA provides affordable acrylic bathroom remodeling solutions and refit systems. Our aim is to design The Bath of Your Dreams while keeping it comfortable. Our in-home design consultants will sit down with you and walk you through your custom bath remodel. We proudly hold the Good Housekeeping Seal and provide all of our customers with a Lifetime Warranty on both our products and the labor in installing them. Everything Bath Planet has to offered is 100% Manufactured in the U.S.A.

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