Customer Engagement Marketing Intern, 2027 Summer U.S.

Posted 20 Days Ago
Hiring Remotely in San Francisco, CA, USA
In-Office or Remote
36-51 Hourly
Internship
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Atlassian provides tools to help every team unleash their full potential.
The Role
Paid 12-week marketing internship focused on engaging C-suite and enterprise audiences. Responsibilities include auditing thought leadership content, developing persona-based messaging frameworks, mapping event nurture journeys, packaging customer advocacy stories, creating executive enablement assets, and collaborating with brand, product, customer, demand, regional, partner marketing, and GTM teams.
Summary Generated by Built In
Working at Atlassian Atlassians can work where they collaborate most effectively with their team: at home, in a global office, or both.
As a distributed-first company, we conduct all interviews virtually. We hire in countries where we have a legal entity. Learn how we work at go.atlassian.com/distributed .
Your Future Org Atlassian's intern program combines hands-on technical training, professional development, mentorship, and social connections. This approach helps students start productively and positions them for a successful career at Atlassian.
This position is not eligible for F-1 or J-1 students and does not offer work sponsorship.
Our paid internship runs 12 weeks between May/June 2027 and August/September 2027.
Your Future Team We are seeking a Customer Engagement Marketing Intern to focus on persona-based marketing to C-suite executives and enterprise decision-makers globally. You will inventory executive-facing thought leadership content and communications, and audit existing assets to identify gaps and opportunities across the customer journey that deepen customer engagement with Atlassian. You will identify current and future assets-along with reusable customer advocacy stories and proof points that resonate with enterprise decision-makers-and package them into connected nurture streams to engage C-suite executive audiences before, during, and after key programs and events.
Responsibilities This internship focuses on creating lasting executive engagement assets and a connected content nurture journey that Global Marketing and GTM teams can use beyond the internship, including:
  • Inventory executive-facing thought leadership content, assets, and customer-facing communications from Atlassian, as well as customer proof points that support C-suite engagement and influence executive enterprise decision-makers.
  • Design a persona-based C-suite content packaging framework that maps messages, stories, and assets to executive audiences.
  • Create a pre-, during-, and post-event nurture map to guide executive engagement across key moments.
  • Produce a reusable enablement asset, such as an external C-suite executive persona messaging playbook, for future global executive engagement programs.
  • Work closely with the Brand Marketing Intern to audit how Atlassian's AI and enterprise narrative appears across social, web, sales, and events, identifying inconsistencies that affect credibility with C-suite executive audiences and impact data-driven campaigns for enterprise decision-makers.
  • Partner with Customer Marketing, Product Marketing, Executive Programs, Global Demand, Regional and Partner Marketing, GTM, and other stakeholders to validate recommendations and prepare at least one deliverable for planning adoption.

Minimum Qualifications
  • Ability to distill key takeaways from complex information
  • Understanding of how storytelling influences people toward action
  • Curiosity and passion for marketing and communications
  • Current enrollment in a Bachelor's degree program, returning to the program after completing the internship, and graduating by June 2028
  • Ability to commit to a full-time internship (40 hours/week)
  • Please note: At this time, we are only open to entry-level candidates with less than a year of professional experience (excluding internships and co-ops)

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
This role may also be eligible for benefits, bonuses, commissions, and equity.
Compensation At Atlassian, we strive to design equitable and explainable compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
  • Zone A: $43/hr - $51/hr
  • Zone B: $39/hr - $44/hr
  • Zone C: $36/hr - $43/hr

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Benefits and Perks Atlassian offers a wide range of perks and benefits designed to support you and your family, and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit https://www.atlassian.com/company/careers/earlycareers .
About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .

Skills Required

  • Ability to distill key takeaways from complex information
  • Understanding of how storytelling influences people toward action
  • Curiosity and passion for marketing and communications
  • Currently enrolled in a Bachelor's degree program
  • Return to the Bachelor's degree program after completing the internship
  • Graduate by June 2028
  • Commit to a full-time internship at 40 hours per week
  • Less than one year of professional experience, excluding internships and co-ops

What the Team is Saying

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Atlassian Compensation & Benefits Highlights

  • Parental & Family Support — Parental leave spans 26 weeks for birthing parents and 20 weeks for non-birthing parents, alongside inclusive family-formation benefits such as fertility treatment, adoption, and surrogacy. Additional supports include menopause resources and caregiving-related programs.
  • Retirement Support — Retirement programs include a U.S. 401(k) company match with immediate vesting and multiple contribution options. These are complemented by other financial wellbeing tools like HSAs/FSAs.
  • Healthcare Strength — Medical coverage is paired with mental-health resources, disability and life insurance, and options such as HSA/FSA. Descriptions also point to solid plan choices with access to counseling, coaching, and 24/7 support.

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The Company
HQ: San Francisco, CA
11,000 Employees
Year Founded: 2012

What We Do

Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira, Confluence, Trello, Loom and Rovo. More than 300,000 businesses worldwide rely on Atlassian’s technology, including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan, track, and deliver their biggest ideas together.

Why Work With Us

At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.

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Atlassians have flexibility in where they work to support their family, personal goals, and other priorities. Our approach to distributed work allows us to tap into talent beyond our office locations, and to reimagine how work gets done.

Typical time on-site: None
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