Company Overview
Job Description/Preferred Qualifications
Job Family Summary:
This jobs develops and implements product applications for existing KLA products to provide maximum value to the customer. They focus on projects related to product installation, customer education on product knowledge and usage capability. They perform product diagnosis and problem resolution, and interface with customer and KLA internal groups to verify that hardware and software problems have been resolved. They generate best known method documents, application notes and other applicable training materials. Field Applications Engineers also support any sales potential with situation like demonstration, Head to Head, product beta support, Joint Development Program to showcase KLA’s product. They also provide strategic sales support by providing competitive analysis, in-depth fab usage profile and gap analysis.
Responsibilities
- Promptly respond to routine customer requests.
- Provide technical support and execute detailed tool installation/upgrade test plans.
- Perform routine problem diagnosis and problem resolution for wafer characterization at customer site.
- Provide operational training to customers.
- Own and execute value-added project like the STR, evaluation and H2H to deliver tool values to customers.
- Develop, document and share tool BKM and usecases.
- Support preparation and demonstration of products to the customer base.
- Upon reaching L2 product certification, assist training activities of new engineers.
- Gather and feedback competitive information (when appropriate and feasible) to region TEM and/or TD.
- Gather gap analysis, fab profile and competition information to region TEM and/or TD.
Education and Expertise:
- Masters degree (Science or Engineering) or BS with 1-3 years experience or equivalent combination of education and experience in engineering applications.
- Semiconductor industry experience is preffered
- Understands engineering principles and techniques related to area project activities. Working knowledge of major system components and their interactions.
- Good working knowledge of customer processing knowledge.
- Good working knowledge of various applications.
- Ability to diagnose and resolve basic customer issues (e.g. separating service related issues from Applications).
- Strong communication skills especially technical writing skills
Minimum Qualifications
Master's Level Degree or work experience of 0 years , Bachelor's Level Degree or work experience of 1 yearsWe offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Skills Required
- Master's degree in Science or Engineering, or bachelor's degree with 1–3 years of experience, or equivalent education and experience in engineering applications
- Engineering applications experience
- Understanding of engineering principles, techniques, and major system components
- Customer processing knowledge
- Working knowledge of various applications
- Ability to diagnose and resolve basic customer issues
- Strong communication and technical writing skills
- Semiconductor industry experience
KLA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KLA and has not been reviewed or approved by KLA.
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Retirement Support — U.S. programs include a formulaic 401(k) employer match with clearly described plan designs in company materials. Consistent plan structure and employer matching signal strong support for long‑term savings.
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Equity Value & Accessibility — A broad base of employees is eligible for RSUs and can participate in an ESPP, extending ownership beyond executives. Company materials position equity as a core component of total compensation.
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Strong & Reliable Incentives — A quarterly profit‑sharing program and performance bonuses are outlined in filings, providing regular variable pay opportunities. These incentives complement base pay and equity to lift overall earnings in strong periods.
KLA Insights
What We Do
KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.
