Customer Engagement Analyst I

Reposted 21 Days Ago
Be an Early Applicant
Iloilo, Western Visayas, PHL
In-Office
Entry level
Information Technology • Legal Tech • Analytics
The Role
Performs outbound sales (including cold calling), qualifies prospects, accepts and closes orders, maintains customer records in CRM, pursues sales leads, may manage an assigned product line, and may have sales quotas and incentive targets.
Summary Generated by Built In

  • Makes outbound sales contact (including cold calling) and pursues sales leads to develop a portfolio of buying customers

  • Accepts orders, closes sales, maintains customer records and completes required documentation

  • Identifies and qualifies prospective customers and records sales prospecting activity in computer-based tracking systems

  • May have an assigned product line that may overlap other sales teams' territories

  • May have an individual or team sales quota and is likely to have a target earnings bonus or sales incentive opportunity

Qualifications:

  • Bachelor’s degree or has completed 2 years level in College without back subjects or incomplete units

  • Excellent communication skills

  • Proven experience in conducting outbound calls

  • Skilled in handling professional business email correspondence

  • Proficient in utilizing Salesforce for CRM and sales operations

  • Background in sales is preferred

  • Strong customer service experience

  • Demonstrated experience in account management

  • Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.

Skills Required

  • Bachelor's degree or completion of two years of college
  • Excellent communication skills
  • Proven experience conducting outbound calls
  • Skilled in professional business email correspondence
  • Proficient in utilizing Salesforce for CRM and sales operations
  • Background in sales
  • Strong customer service experience
  • Demonstrated experience in account management
  • Ability to quickly learn and apply enterprise AI tools and technologies

RELX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.

  • Retirement Support Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
  • Leave & Time Off Breadth Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.

RELX Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: London
10,001 Employees
Year Founded: 1880

What We Do

RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.

Similar Jobs

Smartly Logo Smartly

Designer

AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
Easy Apply
Remote or Hybrid
Philippines
805 Employees

CrowdStrike Logo CrowdStrike

Account Manager

Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Remote or Hybrid
Philippines
11000 Employees

Smartly Logo Smartly

Creative Onboarding Specialist

AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
Easy Apply
Remote or Hybrid
Philippines
805 Employees

GitLab Logo GitLab

Legal Counsel

Cloud • Security • Software • Cybersecurity • Automation
Easy Apply
In-Office or Remote
3 Locations
2500 Employees

Similar Companies Hiring

NODA AI Thumbnail
Artificial Intelligence • Information Technology • Software • Cybersecurity
Sydney, AU
54 Employees
Legora Thumbnail
Artificial Intelligence • Legal Tech • Software
New York, New York
700 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account