Customer Due Diligence, Team Lead

Who We Are

OKX is revolutionizing world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology and to date, we have 50+ million users, 3000+ employees and 180+ countries believing in the same vision as us. We are safe and reliable, backed by our Proof of Reserves. As strong supporters of the Arts and Sports, we are proud partners of @McLarenF1 @ManCity @Tribeca.

About the Opportunity

The Compliance function at Okcoin is responsible for the overall compliance culture at the company. We’re a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk. Our KYC Advisory team, in particular, is responsible for the strategic design, implementation, and oversight of the Global KYC Program across all business lines.

What You’ll Be Doing

• Provide people management and development responsibilities and ensure team service level standards are met.

• Liaise with Compliance department and management within business units.

• Assist in overseeing new client onboarding and assist in implementing process enhancements to improve client onboarding experience.

• Monitor periodic review to ensure regulatory requirements are met.

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to stakeholders and /or other team members.

• Prepare daily and weekly metrics and progress reports.

• Being the contact point for any question arising from clients and any other internal/external stakeholders.

• Ensure that all legal and customer files/data are maintained in accordance with European Regulations and Group policies

• Investigating possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEP's and adverse media news and ensuring the appropriate action is taken.

• Provide information to management in respect of AML/CDD issues arising.

• Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.

• Manage specific projects, which may arise from time to time.

About You

• You have 3+ years of related experience in, KYC/KYB, Anti-Money Laundering (AML) Compliance or a similar compliance or risk control-related function in the financial service industry and have had experience in working across multiple jurisdictions in a dynamic and changing environment.

• Bachelor’s Degree or relevant equivalent experience or professional qualification.

• Proven people management experience with the ability to see the big picture without losing attention to detail.

• Strong communication, planning, and organisational skills

• Excellent command of spoken and written English is required.

• You are a ‘team player’ who can work well within the function to deliver a quality service.

Nice To Haves

• ACAMs, ICA certification or demonstrated knowledge of AML regulations is an advantage

• Experience working with teams across global offices and time zones

• Individuals who can research, process, and interpret large amounts of information every day which will allow you to make ethical decisions with integrity

Perks & Benefits

• Competitive total compensation package

• L&D programs and Education subsidy for employees' growth and development

• Various team building programs and company events

• Wellness and meal allowances

• Comprehensive healthcare schemes for employees and dependents