Job Description Summary:
The Credentialing team focuses in determining if the submitted application is within legal and regulatory compliance based on the approved interpretations from our monthly updated Credentialing Manual.
Description (External/ Internal):
- Log, maintain and track all credentialing application for the business unit.
- Access appropriate tracking tool to log applications and maintain application status based on daily activity
- Analyze organizational credentials, including; initial review of application to verify all required sections are completed and ensure appropriate documents for requested access have been attached and are accurate/current. (ie: business licenses, articles of incorporation, vendor reference, etc)
- Conduct credentialing of applications and/or change requests following established credentialing procedures.
- Conduct verification calls to the customers prior to completing a credentialing request.
- Conducts verification calls to state/ issuing agencies, vendor reference, landlords and others as deemed necessary.
- Receives inbound/ call backs from the customer on the tickets they are working on.
- Respond to inquiries from internal business units and external customers regarding status of applications in credentialing.
Qualifications (External):
- Bachelor's degree holder or completed at least 2 years level in college (no back subjects/incomplete units)
- Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives
- 1-2 years general business experience preferred
- Experience with customers, and account set-up preferred
- Basic computer skills (MS Office)
- Possess sense of urgency while being able to focus and pay attention to detail
- Ability to prioritize and learn quickly in a production based environment
- Investigative oriented; strong attention to detail
- Good organizational skills
- Strong decision making ability
Qualifications (Internal):
- Bachelor's degree holder or completed at least 2 years level in college (no back subjects/incomplete units)
- Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives
- 1-2 years general business experience preferred
- Experience with customers, and account set-up preferred
- Basic computer skills (MS Office)
- Possess sense of urgency while being able to focus and pay attention to detail
- Ability to prioritize and learn quickly in a production based environment
- Investigative oriented; strong attention to detail
- Good organizational skills
- Strong decision making ability
- Must be in current role for 1 year with a PDP rating of at least 3.0
- No attendance issues and disciplinary actions within the last 12 months
- Must be willing to work on night shift and rotating shift (if needed)
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Skills Required
- Bachelor's degree or completed at least 2 years of college (no incomplete units)
- Ability to quickly learn and apply enterprise AI tools and technologies
- 1-2 years general business experience
- Experience with customers and account set-up
- Basic computer skills (MS Office)
- Possess sense of urgency while being able to focus and pay attention to detail
- Ability to prioritize and learn quickly in a production based environment
- Investigative orientation; strong attention to detail
- Good organizational skills
- Strong decision making ability
- Must be in current role for 1 year with a PDP rating of at least 3.0
- No attendance issues and disciplinary actions within the last 12 months
- Must be willing to work on night shift and rotating shift (if needed)
RELX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.
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Retirement Support — Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.
RELX Insights
What We Do
RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.
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