Customer Development Representative

Posted 8 Days Ago
Be an Early Applicant
London, Greater London, England, GBR
Hybrid
Junior
Cloud • eCommerce • Software
99% of employees believe you’re made to feel welcome at WP Engine. Be you. Be here.
The Role
Outbound-focused sales role generating leads and warm introductions through research, relationship-building, and prospecting across phone, email, video, and LinkedIn. Owner of pipeline activity tracking and scheduling qualified meetings to meet quota while progressing toward an account management/closing role.
Summary Generated by Built In

We engage the most inspired minds to do their best work wherever they work best—powering the freedom to create worldwide.

WP Engine empowers companies and agencies of all sizes to build, power, manage, and optimize their WordPress websites and applications with confidence. Serving 1.5 million customers across 150+ countries, the global technology company provides premium, enterprise-grade solutions, tools, and services, including specialized platforms for WordPress, industry-tailored eCommerce and agency solution suites, and developer-centric tools like Local, Advanced Custom Fields, and more. WP Engine’s innovative technology and industry-leading expertise are why 8% of the web visits a WP Engine-powered site daily. Learn more at wpengine.com.

 

WP Engine is looking for a motivated Customer Development Representative that has experience in establishing, fostering and maintaining relationships with both highly technical and leadership level contacts.

Those relationships should uncover opportunities to deploy WP Engine through outbound prospecting and net-new lead generation.

What’s cool about this job?

The CDR is the first point of contact for our customers and responsible for generating lead volume and warm introductions for our account management. You are creative, passionate, and an ambitious teammate, eager to advance through a clearly defined learning and earning path. WP Engine offers a dynamic environment where you are provided the tools, resources and unique leadership to sell and take your career to the next level!

The Day to Day

  • Research and catalog contact, account and opportunity information.

  • Build relationships with existing accounts and decrease dormancy across our account base.

  • Use effective sales techniques to uncover customer needs that can be addressed through our solutions.

  • Articulate the benefits of using our solutions to prospects across an array of industries.

  • Work to schedule quality meetings and opportunities to consistently over achieve quota.

Your Expertise and Passion

  • Possesses a strong desire for continuous professional growth and a clear ambition to master sales development as a launchpad into a closing sales role.

  • Highly receptive to feedback with a demonstrated ability to actively seek out, absorb, and immediately apply constructive criticism to sharpen sales skills.

  • Demonstrates an innate, performance-driven mindset with the grit to navigate rejection constructively and maintain high energy in a fast-paced environment.

  • A proactive self-starter with a strong work ethic and a proven track record of over-achieving goals.

  • Prior sales or outbound prospecting experience required. Exposure to structured methodologies (e.g., Solution Selling, Customer-Centric Selling, Sandler, or SPIN) is highly advantageous.

  • Proven ability to engage prospects, command attention, and build rapport seamlessly across various channels, including phone, video conferencing, email, and LinkedIn.

  • Experience navigating Salesforce.com or equivalent CRM applications to efficiently manage and track pipeline activity.

The Perks and Benefits

  • Company Stock Options (Every employee is an owner in the company)

  • Health Benefits (100% Paid Employee Medical, Dental, and Vision)

  • Pension Scheme with a match

  • Life Insurance and Income Protection (100% Paid)

  • Supplemental Maternity & Paternity Pay

  • Employee Assistance Program

  • Generous Holiday Time (Who doesn’t like time off)

  • One-time £375 Home Office Stipend

  • Company Wellness Days

  • Cycle 2 Work Scheme

  • TELUS Health Perks

#LI-MT1

At WP Engine, we strive to have the broadest possible view of diversity, going beyond visible differences to include the background, experiences, skills, and perspectives that make each person unique. WP Engine is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other basis protected by federal, state, or local law. ​

Skills Required

  • Prior sales or outbound prospecting experience
  • Experience using Salesforce.com or equivalent CRM
  • Proven ability to engage prospects via phone, video conferencing, email, and LinkedIn
  • Demonstrated ability to build relationships and reduce account dormancy
  • Proactive self-starter with strong work ethic and track record of over-achieving goals
  • Highly receptive to feedback and ability to apply coaching quickly
  • Exposure to structured sales methodologies (Solution Selling, Customer-Centric Selling, Sandler, SPIN)

WP Engine Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WP Engine and has not been reviewed or approved by WP Engine.

  • Healthcare Strength Employee medical, dental, and vision premiums are described as fully employer‑paid in the U.S., with options that include fertility coverage, preventive care, and mental‑health supports. Wellbeing resources such as an EAP, Calm access, a monthly wellness allowance, and quarterly wellness days bolster the package.
  • Leave & Time Off Breadth Time off is framed as generous, including several weeks of PTO, company holidays, a floating holiday, and recurring wellness days. The approach pairs with a remote‑first model and encouragement to take needed time away.
  • Equity Value & Accessibility Stock options are provided broadly so that all employees participate in ownership. Equity is presented as a standard component of offers across functions and levels.

WP Engine Insights

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The Company
HQ: Austin, TX
1,100 Employees
Year Founded: 2010

What We Do

We're a rapidly growing technology company that is committed to having an awesome culture, innovation, open source, exceptional customer service, and the massively growing WordPress community!

Why Work With Us

If you’re looking for a fun and fast-paced environment where you can make an impact, WP Engine is the perfect spot for you. We are looking for new team members to come help us shape the way people use and think of WordPress. As a member of our team you will have the opportunity to explore and help us all drive the business forward.

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