As a Customer Development Marketing Consultant (d/f/m) your responsibilities will include:
- The”Marketing with vivenu” Authority: Act as number one subject matter expert for all marketing-related topics for our platform. You will support the team during complex Sales and Post-Sales phases, acting as the go-to consultant who can answer any marketing question a client throws at you.
- Strategic Enablement: Rather than simply executing a client's strategy, you empower them to succeed on our platform. You help Enterprise organizers - who often come with their own sophisticated tools and cool strategies - understand exactly how to translate their vision into the vivenu ecosystem.
- Technical Implementation Support: Provide high-level technical guidance to ensure clients’ marketing stacks are seamlessly integrated. You’ll bridge the gap between their goals and our API, assisting with the conceptual setup of advanced tracking (GTM, Pixels, Server-Side) and attribution.
- Consultancy Architecture: Help design and launch scalable marketing advisory programs. You combine your own creative consulting ideas with vivenu’s best practices to teach customers how to maximize ROI and ticket conversions.
- Operational Playbooks: Create the internal and external assets (playbooks, templates, and automated workflows) that turn complex marketing tactics into repeatable, "gold standard" success stories for our users.
- Product Feedback Loop: Act as the "voice of the marketer" for our product team, ensuring our features and API remain at the cutting edge of global marketing and tracking trends.
What you will need to succeed in this role:
- A Bachelor's Degree or equivalent in Business Administration, Marketing, Sport Management, or a similar field
- 4+ years of experience in a top-tier performance agency, a high-growth D2C brand, or a marketing consultancy.
- Have the "Builder" DNA: You have built complex, technical marketing campaigns from scratch. You know GTM, tracking scripts, and API integrations like the back of your hand.
- Are Quant-Driven: You hold a degree in a quantitative field (STEM, Economics, Business) and believe that measurability is as important for B2C marketing as it is for any other business discipline
- Are Master Communicators: You can take a complex technical concept (like multi-touch attribution) and explain it simply to a CEO or a Head of Marketing.
- Are Solution-First: You don’t just identify a drop in the funnel; you build the bridge to fix it.
- Experience in the Sports & Entertainment industry is strongly preferred.
Skills Required
- Bachelor's Degree in Business Administration, Marketing, Sport Management, or similar
- 4+ years of experience in performance agency, D2C brand, or marketing consultancy
- Experience in building technical marketing campaigns with GTM and API integrations
- Degree in a quantitative field (STEM, Economics, Business)
- Excellent communication skills to convey technical concepts simply
- Strong problem-solving skills to identify and fix marketing funnel issues
- Experience in the Sports & Entertainment industry is preferred
What We Do
Hundreds of thousands of sellers around the globe rely on primary ticketing solutions that haven’t kept up with their needs and expectations. Platforms from the 90s that still feel like we are in the 90s made the jobs of ticket managers worldwide constant miseries. Now there is a better way — customer-centric ticketing! vivenu is a primary ticketing provider that helps event organizers manage, market, and analyze ticket sales from one unified platform. Our mission is to build a ticketing platform that puts ticket sellers first – so they’re empowered to create experiences that people love. We empower organizers to be more efficient, absolutely independent, and fully connected – to say the very least. vivenu is the exclusive ticketing solution for the Grammy Awards, the Special Olympics, FC Schalke 04, Qatar Creates, and many many more. With $65 million in funding from renowned global investors, we’ve set out to revolutionize event ticketing – now and forever. Pumped enough? We are not just another company and we are not looking for people who seek just another job. Ready for personal growth? Join us.
Why Work With Us
Join us to shape the future of live entertainment with purpose and variety. Whether you’re refining innovative product features, creating memorable fan experiences, closing strategic partnerships, or driving customer success — every step at vivenu impacts hundreds of clients and thousands of fans daily. Here, your work truly matters.
