Customer Deployment Engineer - Master Scheduler

Application close date:

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!  

As our Program Master Scheduler, you'll be the architect of that rhythm — owning the master schedule and production plan that turns ambitious engine programs into on-time reality. This is a customer-facing role and the link between customer commitments, site and facility readiness, and hardware production. You'll serve as a trusted scheduling partner to our customers, communicating delivery timelines, confirming site readiness, and setting clear expectations from commitment through delivery.

Behind the scenes, you'll gather schedule inputs from internal departments, understand the sales targets and customer needs they support, and manage the master production schedule so that hardware is built, shipped, and arrives when it can be installed and put to use. Success in this role comes from clear communication, disciplined coordination, and data-driven planning rather than commercial negotiation.

Special Mentions

• Travel expected up to 15% of the time
• Relocation provided

Responsibilities include but are not limited to:

Customer and Commitment Alignment

• Serve as a primary scheduling point of contact for customers, communicating delivery timelines, readiness status, and schedule changes.
• Liaise between customer commitments, site and facility readiness, and hardware production to ensure deliveries are synchronized and usable on arrival.
• Gather and consolidate schedule inputs from internal departments, and translate sales targets and customer needs into executable production plans.
• Coordinate delivery timing with customer site and infrastructure readiness to ensure hardware is received, installed, and put into service as planned.
• Communicate realistic, data-backed delivery expectations to customers and internal stakeholders, and escalate risks to commitments early.

Master Scheduling and Production Planning

• Develop, maintain, and own the Integrated Master Schedule (IMS) and master production plan spanning Test, Production, Development, and Repairs.
• Translate program milestones and Integrated Master Plans (IMP) into resource-loaded, executable schedules with clear critical paths.
• Partner cross-functionally with Program Management, Engineering, Manufacturing, Supply Chain, Test, and Quality to synchronize inputs and drive schedule feasibility.
• Perform critical path analysis, schedule risk analysis (SRA), and what-if scenario modeling to identify and mitigate bottlenecks before they impact delivery.
• Balance supply and demand across build, test, development, and repair workflows, optimizing capacity, labor, tooling, test assets, and long-lead materials.
• Continuously update schedules to reflect engineering changes, material availability, customer and site readiness, and production progress.

Performance, Tools, and Improvement

• Establish and track schedule performance metrics, and report status, variances, and recovery plans to program leadership and, as appropriate, to customers.
• Develop and improve scheduling software tools and automation to enhance data integrity, reporting, and cross-program visibility.
• Champion scheduling best practices, standards, and continuous-improvement initiatives across the engine portfolio.

Minimum Qualifications

• Bachelor's degree in Engineering, or a related technical/operations discipline.
• Minimum of 5+ years of experience in master scheduling, program planning, or production planning within a complex manufacturing, aerospace, or hardware-development environment.
• Demonstrated proficiency with scheduling tools such as Microsoft Project and/or Smartsheet.
• Proven experience building and maintaining Integrated Master Schedules, including resource loading and critical path management.
• Ability to develop or script custom software tools to support scheduling, reporting, and data analysis.
• Strong cross-functional communication skills and the ability to influence without authority.
• Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Preferred Qualifications

• 7+ years of experience in master scheduling, program planning, or production planning within a complex manufacturing, aerospace, or hardware-development environment.
• Experience scheduling across the full hardware lifecycle — Test, Production, Development, and Repairs — in a propulsion or aerospace setting.
• Familiarity with MRP/ERP systems (e.g., SAP, Oracle) and PLM/MES tools.
• Experience integrating agile/collaboration tools (e.g., Jira, Confluence) into scheduling workflows.
• Proficiency in scripting or software development (e.g., Python, SQL, Power Automate) to build custom scheduling tools and automation.
• Knowledge of Earned Value Management (EVM) principles and schedule health metrics.
• PMP, PMI-SP, or equivalent scheduling/program-management certification.
• Advanced Excel and data-visualization skills (e.g., Power BI, Tableau).

Base Pay Range for:

Other site ranges may differ

Culture Statement

Don’t meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Export Control Regulations

Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Background Check

• Required for all positions: Blue’s Standard Background Check
• Required for Certain Job Profiles:  Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation
• Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing, vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training.
• Required for certain Job Profiles: Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physical

Benefits

• Benefits include:  Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.
• Stock Options for all regular employees (working at least 20 hours/week)
• Paid Time Off:  Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.
• Dependent on role type and job level, employees may be eligible for benefits and bonuses based on the company's intent to reward individual contributions and enable them to share in the company's results, or other factors at the company's sole discretion. Bonus amounts and eligibility are not guaranteed and subject to change and cancellation. Please check with your recruiter for more details.

Equal Employment Opportunity

Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on “Know Your Rights,” please see here.

Affirmative Action and Disability Accommodation

Applicants wishing to receive information on Blue Origin’s Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at [email protected]. Please note this is a publicly managed inbox. Please do not include any personal medical information in your request.