Customer Assistant - Operations - Kendal

Posted 4 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Entry level
HR Tech • Information Technology • Professional Services • Manufacturing
The Role
Handle stock, deliveries, and behind-the-scenes store operations to keep the shop floor fully stocked, clean, and ready for customers. Track deliveries and manage inventory using digital tools, work quickly and accurately in a physically demanding environment, adapt across store functions, and support colleagues. Flexibility is required to manage shifting stock and changing operational demands.
Summary Generated by Built In

Work Pattern 

Tuesday 14:30-20:30
Friday 15:00-21:00
Saturday 14:30-20:30
Sunday 14:00-20:00

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.  

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today. 

About Us
M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team.

Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working. 
About the Team
Retail: The sweeping innovations we’re rolling out at M&S will define a new era of retail. And we want you to help us introduce them to our customers. There’s never been a more exciting time to join M&S!

We’ve embarked on a business transformation and are looking for people who are thrilled by the challenge of introducing innovative, new experiences to the retail world – and surprising every single customer with reasons to shop in our stores and online - day in, day out. 

By embracing our digital tools to enhance the customer experience and remaining adaptable – both to the needs of our customers and our retail business – you’ll live and breathe our approach to sales and service and will ensure every time is just as special as the next.

Skills Required

  • Confidence using digital tools to track deliveries and manage stock
  • Ability to work in a physically demanding, high-intensity environment
  • Flexibility to work across the wider store and adapt to operational demands
  • Teamwork and ability to support colleagues across store functions
  • Ability to work the specified Tuesday, Friday, Saturday, and Sunday schedule
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The Company

What We Do

MS Companies is a leading workforce solutions provider specializing in optimizing organizational performance through the integration of people, technology, and data for manufacturers.

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