Work Pattern
Week 1
Monday: 5 - 10:30am
Tuesday: 5 - 9am
Wednesday: 5 - 9am
Friday: 5 - 10:30am
Saturday: 5am - 12pm
Week 2
Monday: 5 - 10:30am
Tuesday: 5 - 10:30am
Wednesday 5 - 10:30am
Thursday: 5 - 10:30am
Friday: 5 - 10:30am
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Under 18 disclaimer
This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Skills Required
- Must be 18 or older (cannot consider under 18 due to early-morning shifts and health & safety)
- Ability to work specified early-morning and unsocial hours (including shifts between 05:00 and 12:00; unsocial premium for 22:00-06:00)
- Strong customer service and sales skills; confident recommending and selling food products
- Digitally confident; able to use Sparks and in-store digital devices
- Resilient, able to work effectively under pressure during busy periods
- Flexible team player able to work across different store areas
What We Do
MS Companies is a leading workforce solutions provider specializing in optimizing organizational performance through the integration of people, technology, and data for manufacturers.
